On 23/07/2012 19:42, Sivasubramaniam, Latha wrote:
> This issue got resolved, the private key was not present in the JKS file. 
> Once we got the pfx file from the customer and pointed to that in the 
> server.xml file, application started working. When we imported the 
> certificate (.cer file), keytool utility did not complain the private key is 
> not present. Also when browser makes a request there was no error messages/no 
> indication in the tomcat, there was no response from the tomcat server.  Any 
> comments on this please.

Was Tomcat running?


p

> -Latha
> 
> 
> -----Original Message-----
> From: Sivasubramaniam, Latha 
> Sent: Wednesday, July 18, 2012 1:56 PM
> To: 'Tomcat Users List'
> Cc: Samala, Praveen; Pandurangan Krishnakumar
> Subject: RE: Certificate chain does not seem to work and no errors in the 
> tomcat logs
> 
> We tried with Firefox, that did not work either.
> 
> -----Original Message-----
> From: Sivasubramaniam, Latha
> Sent: Wednesday, July 18, 2012 1:55 PM
> To: 'Tomcat Users List'
> Cc: Samala, Praveen; Pandurangan Krishnakumar
> Subject: RE: Certificate chain does not seem to work and no errors in the 
> tomcat logs
> 
> Connector string
> 
> 
> <Connector port="9883" protocol="org.apache.coyote.http11.Http11NioProtocol" 
> maxHttpHeaderSize="8192" SSLEnabled="true" maxThreads="800" 
> enableLookups="false" disableUploadTimeout="true" acceptCount="200" 
> scheme="https" secure="true" clientAuth="false" URIEncoding="UTF-8" 
> keystoreFile="D:\Program Files (x86)\Aspect Software\Real-Time Reporting 
> Server\SunJVM\jre\lib\security\keystorertrself2048.jks" 
> keystorePass="changeit" keystoreType="JKS" />
> 
> Thanks,
> Latha
> 
> -----Original Message-----
> From: Sivasubramaniam, Latha
> Sent: Wednesday, July 18, 2012 9:26 AM
> To: Tomcat Users List
> Cc: Samala, Praveen; Pandurangan Krishnakumar
> Subject: RE: Certificate chain does not seem to work and no errors in the 
> tomcat logs
> 
> Thanks for your  response Christopher. 
> 
> We have requested customer to install firefox.  We are using SSL and I will 
> get the connector configuration once I get access to the system. 
> Log level is changed to FINE in the logging.properties but we don't seem to 
> get anything related to the certificate and the same when we start tomcat. I 
> will check the log contents and post if the relevant lines.
> 
> Thanks,
> Latha
> 
> -----Original Message-----
> From: Christopher Schultz [mailto:ch...@christopherschultz.net]
> Sent: Wednesday, July 18, 2012 8:40 AM
> To: Tomcat Users List
> Subject: Re: Certificate chain does not seem to work and no errors in the 
> tomcat logs
> 
> Latha,
> 
> On 7/17/12 8:20 PM, Sivasubramaniam, Latha wrote:
>> I am having issues with the SSL certificate chain the https requests 
>> from the IE8 browser does not get any response.  Following are the 
>> details and any help is appreciated. This is in one of our customer 
>> implementation.
> 
>> Tomcat version: 6.0.29 OS: Windows 2008 Browser: IE8 Ceritificate key
>> size: 2048 and the server certificate is 4th level in the chain.
> 
> What about other web browsers? Is it only MSIE8 that is giving you problems, 
> or can you not connect from any browser/client?
> 
>> I have tried following different things.
> 
>> *         Imported chain and the server certificate to my keystore 
>> and set keystore properties in the server.xml
> 
> Please post your <Connector> configuration. Also, are you using APR for SSL?
> 
> When you imported the certificate chain, did you import all 4 certificates? 
> (You may not need the top-level CA one, as it was probably already trusted by 
> the JVM).
> 
>> *         Imported certificate chain to cacerts and imported
>> server certificate to my own keystore and speficied keystore 
>> properties in the server.xml
> 
>> *         Imported certificate chain to my own trusted keystore in 
>> addition to the cacerts and server certificate to another keystore, 
>> specified both trustkeystore and keystore properties in the server.xml
> 
>> None of the above is working.
> 
>> I generated selfsigned certificate and that is working.
> 
> That is good to know.
> 
>> We have windows based components using the same certificate on the 
>> same server, certificates imported on to the windows certmgr and those 
>> components are working. But the same certificate is not working on the 
>> Java based components.
> 
>> I do not see any errors in the tomcat logs.
> 
> Do you get any output at all when you launch Tomcat?
> 
>> How can I get additional logging to see what is happening? Is there 
>> any known issue with the certificate chain ( I did not find any in the 
>> bug list)
> 
> You can change the log level from INFO to DEBUG or FINE. Look at 
> conf/logging.properties.
> 
> -chris
> 
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