Hi,
We are using tomcat in our production setup, the version of tomcat is
5.0.28. While accessing the link hosted on tomcat, the following error is
coming as below:
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
*HTTP Status 500 - *
------------------------------
*type* Exception report
*message*
*description* *The server encountered an internal error () that prevented
it from fulfilling this request.*
*exception*
java.lang.NullPointerException
com.elitecore.reports.manager.server.GetCompanyInfoServlet.doAction(GetCompanyInfoServlet.java:93)
com.elitecore.reports.manager.server.GetCompanyInfoServlet.doPost(GetCompanyInfoServlet.java:66)
com.elitecore.reports.manager.server.GetCompanyInfoServlet.doGet(GetCompanyInfoServlet.java:58)
javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
com.elitecore.reports.manager.server.ValidateLicense.doAction(ValidateLicense.java:118)
com.elitecore.reports.manager.server.ValidateLicense.doPost(ValidateLicense.java:52)
com.elitecore.reports.manager.server.ValidateLicense.doGet(ValidateLicense.java:44)
javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
com.elitecore.reports.base.server.EncodingServletFilter.doFilter(EncodingServletFilter.java:17)
*note* *The full stack trace of the root cause is available in the Apache
Tomcat/5.0.28 logs.*
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Request you to please advice on what steps should be taken so that this
problem is resolved.
Regards
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