On 01/09/2015 08:11, Ognjen Blagojevic wrote: > Mark, > > On 31.8.2015 12:42, Mark Thomas wrote: >>> I experienced situations where the user calls the first level service >>> desk and a ticket goes all its way to someone who can read the server >>> logs and understand the issue... Not exactly optimal. >> >> I agree. That is why most organisations provide self-service password >> reset options that are linked off the login page. After a few failed >> attempts to login the user simple resets their password (within whatever >> rules the organisation requires) and carries on. > > How would that help? The username is still locked out. Even with the new > password, user is still unable to log in.
The password reset process unlocks the account. Mark --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org For additional commands, e-mail: users-h...@tomcat.apache.org
