Hi Andre,

 Thank you for your response and feedback. I had reached out to our windows 
support group only to be told that it must be caused by the third party product.
What's worse is that all installations of TOMCAT (Stage and Production) 
encounter the same behavior when the service itself it stopped.

 I was reaching out to the TOMCAT user community in the event that there might 
be a permission that needs to be granted to a file in which the service account
Username and password might need to be entered.

 So I am once again at square one, however, I will follow your suggestion and 
reach out to the networking group to see if they can shed light on this 
situation.

Thank you.

Fau 


-----Original Message-----
From: André Warnier (tomcat) [mailto:a...@ice-sa.com] 
Sent: Thursday, July 06, 2017 11:35 AM
To: users@tomcat.apache.org
Subject: Re: TOMCAT 8.5.15 - on windows 7 server - Password for Service 
Username disappears

On 06.07.2017 17:13, Fau Buitron wrote:
> Hi All,
>
>      I am running TOMCAT 8.5.15 on a Windows 7 server with SP1. Although it 
> is not consistent, the password value for the specific username used to run 
> the TOMCAT service disappears when the service is stop and started again. The 
> starting of the service fails because the value of the password disappears.
>
>      Once the password value is re-entered with the password value, the 
> TOMCAT service starts without any issues, has anyone encountered this issue?
>
>       I look forward to your response.
>
>

Hi.
I have never seen the behaviour which you describe above, although I regularly 
run Tomcat as a Service on Windows systems, in multiple customer networks.
First, maybe something which you should read :
https://wiki.apache.org/tomcat/FAQ/Windows#Q11

In a way, this explains why the Tomcat code itself is very unlikely to contain 
anything which would modify this Windows user's password. (If anything, it 
would be the "wrapper" 
program described in that article.)

My guess would be at this point : if the user-id in question is a Windows 
Domain user-id, then mybe some Windows network policy is the cause of this 
password reset.
Ask your Windows network sysadmins.

Hope this helps.



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