Hi Athar, On Nov 22, 2017 9:24 PM, "Khan, Athar (Contractor)" <ak...@carnival.com> wrote:
Hi Team, we have installed & using apache-tomcat-8.5.23 in our Pega 7.3 CRM application. when we try to stop tomcat service from windows server-2012 R2 system tray GUI, It gets stuck & never gets stopped unless we kill the service by task manager. We are providing below the tomcat configuration details along with windows server 2012R2. Could you please help us in providing the solution on this issue. *apache-tomcat-8.5.23 :* *Java Virtual Machine: *D:\Program Files\Java\jdk1.8.0_144\jre\ bin\server\jvm.dll *Java classpath: * D:\Program Files\apache-tomcat-8.5.23- windows-x64\apache-tomcat-8.5.23\bin\bootstrap.jar;D:\Program Files\apache-tomcat-8.5.23-windows-x64\apache-tomcat-8.5. 23\bin\tomcat-juli.jar *Java Options:* -Dcatalina.home=D:\Program Files\apache-tomcat-8.5.23- windows-x64\apache-tomcat-8.5.23 -Dcatalina.base=D:\Program Files\apache-tomcat-8.5.23- windows-x64\apache-tomcat-8.5.23 -Djava.endorsed.dirs=D:\Program Files\apache-tomcat-8.5.23- windows-x64\apache-tomcat-8.5.23\endorsed -Djava.io.tmpdir=D:\Program Files\apache-tomcat-8.5.23- windows-x64\apache-tomcat-8.5.23\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=D:\Program Files\apache-tomcat-8.5.23- windows-x64\apache-tomcat-8.5.23\conf\logging.properties -Duser.home=E:\PEGA\Config -Dpega.tmpdir=E:\PEGA\Temp -Dpega.logdir=E:\PEGA\Logs -verbose:gc -Xloggc:E:\PEGA\TomcatLogs/gc.log -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+UseConcMarkSweepGC -Dcom.sun.management.jmxremote.port=8056 -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote.authenticate=false *Initial memory pool: *12288 MB *Initial memory pool: *28672 MB *Windows Server 2012R2:* *Thanks* *Athar Khan* How long it stuck in that stage? Did you attached any error screenshots? It's not visible. If possible please post the error message. I will suggest you to take multiple thread dumps of the Tomcat process and look what's going on there. Please don't send them as attachment as this list might strip it off. You can upload it somewhere and post the link here. Thanks! Suvendu
