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AJ,

On 4/28/20 16:13, AJ Chen wrote:
> Andre, thanks for asking the questions. Yes, we try to get
> understand the behaviors.
>
> We have seen iphone and other android phones, on different
> carriers, from different networks, encounter this problem - losing
> session. It does not seem there is a pattern so far. Users use all
> kinds of phones. Some of their phones experience this problem.

Are any of them using "private browsing" or anything like that?

Are you just using the standard Tomcat-generated JSESSIONID cookies?

- -chris

> On Tue, Apr 28, 2020 at 12:08 PM André Warnier (tomcat/perl)
> <a...@ice-sa.com> wrote:
>
>> On 28.04.2020 18:28, AJ Chen wrote:
>>> Thanks. Martin and Mark.
>>>
>>> I can recreate the problem: I compare two different mobile
>>> phones. One phone can log in and proceed. Server log shows the
>>> same session persists (same sessionID upon different requests).
>>> The other phone can log in, but upon next request, server log
>>> show a new session is always created (new sessionId).
>>>
>>> Since session tracking works on PC browser and some mobile
>>> phone, the
>> proxy
>>> (if any) in front of aws EC2 server should not be the problem.
>> Anything
>>> else may be missing?
>>>
>>
>> Asking just in case : - are the 2 phones on the same network
>> carrier ? - are they the same brand, or at least OS ? - if you
>> connect them both to the same local WiFi, do they still act
>> differently ?
>>
>> Note : no idea if this makes any difference, but we're trying to
>> find a reason why they act differently when using the same
>> Internet application server, right ?
>>
>>> -aj
>>>
>>>
>>> On Tue, Apr 28, 2020 at 12:30 AM Mark Thomas <ma...@apache.org>
>>> wrote:
>>>
>>>> On 28/04/2020 07:47, Martin Grigorov wrote:
>>>>> On Tue, Apr 28, 2020 at 9:11 AM AJ Chen
>>>>> <ajc...@web2express.org>
>> wrote:
>>>>>
>>>>>> Anyway to fix it? thanks. -aj
>>>>>>
>>>>>
>>>>> First you need to investigate whether there is a proxy.
>>>>> Then what kind of proxy. Then where is its configuration.
>>>>> Then consult with its manual and see whether there is
>>>>> something wrong/missng.
>>>>
>>>> I'd recommend taking a step back.
>>>>
>>>> Guessing at what might be wrong and then trying to fix the
>>>> problem you have only guessed at is unlikely to work.
>>>>
>>>> Can you recreate the problem? You can't tell if something is
>>>> fixed if you can't recreate it.
>>>>
>>>> Once you recreate the problem then you can start to narrow it
>>>> down. You need to track what is happening to the session ID.
>>>> You'll probably need to add some information to the access
>>>> log, possibly look at some raw network logs and/or look at
>>>> HTTP headers on the client..
>>>>
>>>> Somewhere in all of the above you should find out where the
>>>> session ID is getting dropped. Then you need to figure out
>>>> why. Only then you know why this is happening can you start
>>>> to think about a solution.
>>>>
>>>> Mark
>>>>
>>>>
>>>>>
>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Apr 27, 2020 at 10:54 PM Martin Grigorov <
>> mgrigo...@apache.org>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> On Tue, Apr 28, 2020 at 2:23 AM AJ Chen
>>>>>>> <ajc...@web2express.org>
>>>> wrote:
>>>>>>>
>>>>>>>> My web application using tomcat 6 can track user
>>>>>>>> session (cookie by default) for mobile and PC users
>>>>>>>> in dev environment. But when
>> deployed
>>>>>> on
>>>>>>>> cloud server, it fails to track session for some
>>>>>>>> mobile users.
>>>> meaning,
>>>>>>>> servlet always creates a new session upon user
>>>>>>>> request.
>>>>>>>>
>>>>>>>> Any idea why this happens?
>>>>>>>>
>>>>>>>
>>>>>>> Most probably there is a proxy in front of Tomcat in
>>>>>>> the cloud
>>>>>> environment
>>>>>>> which does not properly forward the JSESSIONID cookie.
>>>>>>>
>>>>>>> Martin
>>>>>>>
>>>>>>>
>>>>>>>>
>>>>>>>> aj
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
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>>
>>
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