On 11/02/2021 02:06, Jim Weill wrote:
> I had 8.5.41 working and decided to do the upgrade to 8.5.63 today on
> Windows Server 2012r2.  I've had success with stopping the service,
> renaming the tomcat directory, putting the unzipped files of the new
> version in its place, and dropping in the server.xml, and web.xml files to
> replace the default files.  As well, I copy over the webapps folder for the
> site, then restart the service.  This process has worked many times before.
> 
> When I did this today, the service would not start for some reason.  So I
> renamed the folders back to their original names, and then ran the
> uninstall from the add/remove programs.  I ran the install executable on
> 8.5.63, dropped in the webapps folder, and the server.xml and web.xml files
> and the service started, but the site never loads, even on localhost.

What do you see in the logs? Ideally you want to clear the logs, start
Tomcat, make a single request, stop Tomcat and then look at the logs.

If you see an error, the safest approach is to fix that error and then
repeat the process as subsequent errors are often side-effects of the
first error.

Mark

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