Dear XWiki developers and users,
Some of our users are having trouble uploading flash video files larger than
20MB on pages in the wiki. We've noticed either of two things happening:
1) When clicking the file attachment, it leads to a page that says "template
does not exist"
Or
2) When clicking the file attachment, you are prompted to download it. However,
the download file is 0KB.
These symptoms are only happening for flv files larger than 20MB. For more
clarification, here is a timeline of what happens:
· User uploads these
files
· Big files return
“template does not exist” error and most flash video files larger than 20MB
gets cut down to
0KB
· User re-uploads
these files
· These files work, are able to be downloaded with all the content, are
able to be played by the jw player, and
the problem, at least for a while, seems to be fixed
· A little while
later, these files start to fail, seemingly in the order they were uploaded in
(somefiles bigger than 20MB get the error message and some files, when
downloaded, have 0KB, even though the attachment display says otherwise)
We checked that the maximum attachment size for us was set to 1GB, so we're not
really sure what the problem is. Any insight would be greatly appreciated.
Thanks,
Felix
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