*Hi...only US Citizens are needed.*

*Position: Java Support and onsite Coordinator*

*Location: Niskayuna, New York*


*Duration: 3 Years*


*Mandatory Technical / Functional Skills*

*This Contractor is required to be a U.S. Citizen due to duties that may
expose the employee to Export Control restricted data.*
Role Java-Support
• Ability/willingness to learn and support Livelink, PHP, ASP, Workflow
based applications and Web Server environments
• PL/SQL experience
• Ability to provide results, working independently with limited direction
of others.
• Strong business, customer support, and interpersonal communication skills
Roles and responsibility Primary area of responsibility will be Web
Application Support
• Application support for multiple applications globally which includes
Java/J2EE, PHP , ASP, and Support central technologies
• Initiating and Coordinating Incident Response Activities on Incidents.
• Provide support throughout the application lifecycle using the standard
customer defined support environment comprised of process, hardware,
software, and network connectivity
• Coordination with Oracle technical team for raising SR & follow-up for
issue resolution
• Support third-party applications
• Update application code & database objects/data, as applicable.
• Perform comprehensive testing – functionality testing, regression testing
• All incidents to be tracked through Issue Tracker/Problem Management
Ticket till RCA is identified/issue is fixed
• Support central applications support.
• Deliver enhancements and change with quality and on time (as per SLAs
defined in this document).

*Desirable Technical / Functional Skills*

• To carry out security testing to identify any vulnerabilities in code.
• Review Support metrics, reports and trends with customer Leader on a
weekly basis
• Document and update the issue resolution knowledge-base on timely basis
• Ensure comprehensive user training and timely communication to GE
whenever required during the support process.
• Assist infrastructure team in case of unplanned outage
• Operational support for LiveLink using Open Text Enterprise Content
Management System.
• Proactively identify and eliminate problems and bugs in existing
applications, with adequate approvals from customer
• Provide support for the planned outages during on/off work hours

Desirable Technical / Functional Skills
Total experience in required skill (years) 3+ Years expereince in J2EE
Application Support










-- 
Thanks & Regards
*Vinit Kumar*
Email: [email protected]
Phone:609-897-9670 Extn 2173
Fax: 302-269-7171
Address: 38 Washington Road, Princeton Junction, NJ 08850

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