Hi,

System Admin/Support

Location - Dallas, TX

Duration: 6 Months +



This is just a support role and client is looking at profiles of an
operations guy and not a Siteminder developer etc., someone with 5-6 yrs
exp only.





Please find the JD:

Role Description:

Senior technical analyst will be responsible for supporting day to day
operations on enterprise authentication and file transfer technologies.
Must have understanding of enterprise authentication/authorization solution
using CA Siteminder or an equivalent product. Strong ability to utilize
Unix and Linux systems like Red hat Enterprise Linux 5.x/6.x. Understanding
of Web-server, app servers, DMZ, BIG IP, 3DNS, VIP and Firewalls required
to support applications utilizing the authentication infrastructure . Must
be willing to work in an operational support environment supporting 24x7
via on call in various shifts as required. The job is heavy on client
interaction and requires excellent communication and documentation skills.
Good to have experience on file transfer and encryption technologies but
not a must.



Responsibilities:

-Support business and work with System administrators, developers and
analysts with troubleshooting issues related to CA Siteminder / LDAP and
Federation technologies

-Perform change management and incident management utilizing documented
procedures

-Perform alert monitoring and follow documented resolution steps

-Document problem resolutions and publish knowledgebase

-Work with vendor support, System administrators and architects on a
regular basis

-Provide 24x7 supports on an on call rotation basis

-Participate in fail over testing, disaster recovery testing and other
readiness efforts.

-Participate in an on-call rotation, resolving production issues off hours,
during the business week and on weekends.

-Investigate and resolve file transmission issues in all environments.

-Manage encryption keys, install certificates and maintain components
required to support secure file transmissions.

-Support maintenance and migrations on infrastructure

-Knowledge of LDAP or equivalent directory

-Experience with Federation product like CA Site Minder/Ping highly
desirable

-Ability to read and analyze logs on UNIX , Linux systems from multiple
servers

-Must have good work ethic and follow documented process





Skills

CA Siteminder, Ping, LDAP - KDC, Weblogic, Websphere

Ability to understand SOAP calls

Strong understanding of enterprise network - DMZ, BIG IP, VIP, Firewalls,
Proxy

Strong verbal and written communication skills

Team player with ability to work under pressure

CA accreditation or certification



Good to have

Experience in implementation and operational support of Secure Transport
protocol solutions that support FTP/ HTTP/s, SSH-FTP, SCP, SFTP

understanding of PGP encryption

Experience with implementing and supporting end to end encryption
technology

Experience with supporting one time password technology using Voice, SMS,
Biometrics

ITIL / CISSP certification



Education Level Required: Bachelor's Degree

Years of Related Experience: 3-7



Thanks & Regards,

*Sunny Mehta* |*SVS Integration, Inc.*|
2033 Gateway Place, Suite 500 San Jose, CA 95110|
*Office*: *408-722-9100 Extn: 113*|
*[email protected]*<[email protected]>|*www.svsintegration.com
<http://www.svsintegration.com>* |

*GTalk:* sunny.recruiter2012 | *Skype:* sunnymehta89| *Yahoo:* sunnymehta89

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