*Good Morning,*
I hope you are well! I wanted to inform you of an excellent job opportunity that has become available with one of our Direct Clients. They are looking for a *SAP CRM Functional Analyst* *Job Title: SAP CRM Functional Analyst* *Location: Northridge, CA* *Duration: 5 month+* *Job Description:* **upon offer, candidates must complete background check and drug test** The primary responsibility of this position will be to support the build phase of an SAP CRM CIC implementation project. The scope of the project is to deploy current custom SAP system functionality into SAP CRM Interaction Center for customer support / complaint handling with integration to back-end ERP ECC system. The requirement is for a Hands-On functional expert, experienced and capable of performing configuration for assigned process areas. *Required:* * SAP - CRM, CIC and ECC all required and should be on resume *High Level Requirements: * * Work from blueprint to produce functional specifications * Perform CIC and associated ECC configuration * CIC WEB UI screen layout/design * Work with development team for enhancements and integration * Support unit and UAT testing Minimum Areas of Required Experience * Expert knowledge of Complaint Handling and Returns- and Exchange/Repair Processing in CRM with integration into ECC * Expert knowledge of SAP Order to Cash in both CRM and ECC * Knowledge of Service Management in both CRM and ECC * Multiple and recent CRM Interaction Center Implementation projects * Configuration for SAP Service (CRM and ECC) * Configuration of CRM Web UI * Integration/Middleware CRM-ECC Thanks and Regards *Ashok Kumar | Technical Recruiter* *Email: **[email protected]* <[email protected]> *Ph: 408-722-9100 Ext: 101* *www.svsIntegration.com* <http://www.svsintegration.com/> 2033 Gateway Place, Suite 500, San Jose, CA 95110 San Jose | Chicago | New York -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.
