Hello,

Wishes of the day,

Please find the requirement details below


Job Title : Consultant

Conyers , GA

Duration: 6 Months
Rate: $30



*Please note that this posting is to fill a critical vacancy that will
require the agency to make an expedited hire.*



The Georgia Department of Driver Services (DDS) is seeking a qualified
candidate for a seasoned manager to oversee operations of the agency’s call
center consisting of 55 + agents. Candidates must meet the following
minimum qualifications:

 ·Completion of a Bachelor’s degree in Business Administration;

·Project Management Professional (PMP) Certification or other formal
project management training;

·25 or more years of experience in managing, directing and/or optimizing
enterprise class call centers;

· A minimum of 8 years’ experience managing, directing and/or optimizing a
call center with a State of Georgia agency;

·Experience in managing a call center environment that relies on outsourced
 technology and/or services;

·Proven ability to assess call center problems and conditions, and defined
and execute a corrective action plan that achieved improved call center
performance.


Please let me know, if you have any questions.



*Sincerely,*

*Barry S*

*415-424-4275*

*[email protected] <[email protected]>*

*barryconqtech(at)gmail.com <http://gmail.com>*

*www.conq-tech.com <http://www.conq-tech.com>*

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