Hi,
Please go through the requirement below and let me know your interest: *Position: Customer Life Cycle Automation Business Analyst* *Location: Jersey City, NJ* *6+ months Contract * *Job Description:* * Department/Area Function: Data Services: *This group will be focused on the detailed process documentation of the Client Services Organization. The goals of the CLC Automation team is to create efficiencies and savings through automation and self service solutions. *Position Summary: *The CLC Automation Business Analyst will be responsible for documenting business processes with SMEs and requirements gathering for technology initiatives that are both focused on customer service, as well as for large enterprise-level investments where there are requirements for the customer service area(s) in order to achieve the targeted end state, process improvements and related organizational adjustments. The candidate should possess extensive business and procedural knowledge in order to participate in gathering and building a process warehouse that will allow extensive system automation and self-service initiatives to be designed and developed. *Experience: * · Five plus years of work experience as a Business Analyst *Knowledge and Skills Required:* · Experience in requirements gathering including downstream and upstream interface requirements. · Experience in documentation of business process flows. · Strong interpersonal, verbal and written communication skills. · Strong attention to detail. · Ability to handle multiple projects with competing interests for time and evolving priorities. · Positive, outgoing and energetic personality. · Ability to adapt easily to change. · Proficiency in Microsoft Office applications (specifically Word, Excel and Visio). Deeksha Marwaha | Technical Recruiter Technology Resource Group Inc. 3736 Hillsdale Court Santa Clara, CA 95051 Office: 408-709-1760 Ext : 951, Cell: 408-933-9918 [email protected] | www.tresourceinc.com Gtalk : [email protected] -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.
