Hi
Hope you are doing great today..!!! *Role : Network Admin (UCaaS & CCaaS Exp)* *Location : McLean, VA* *Client: TCS* *Duration : 10+ months* *Mandatory Technical/Functional Skills * • Experience Cisco Unified Communications as a Service (UCaaS). • Experience in consolidating of long-distance voice transport services and the introduction of session initiation protocol (SIP) trunking • Provide tools and expertise to support the analysis of call detail reporting (CDR) and the application of telecommunications expense management (TEM) services. • Failover and Disaster Recovery: hosted telephony solution provides an active-active failover for both UCaaS and Contact Center as a Service (CCaaS). • Disaster recovery of UCaaS and CCaaS automatic and instantaneous. • WAN to synchronize data between active-active sites. • Experience in configuring SIP trunking service active-active failover for trunking services in coordination with UCaaS/CCaaS. • Able to provide emergency broadcast services to onsite telephony equipment uses Singlewire. • Experience managing Jabber mobility • Voice Transport —will consolidate the transport to provide with long distance (domestic and international) and toll free service. • Provide consolidated voice network backbone with TDM and SIP trunks . • SIP trunking integrates with MPLS to deliver voice services as an application over a consolidated IP network. • Manage trader voice environment to maintain a stable and refreshed uniform platform. • Manage dynamic security, monitoring and compliance tools and applications. • Provide House trader voice management with viable and regulatory-compliant business continuity plans complemented by robust disaster recovery solutions. • Integrate and facilitate compliance with the myriad of national regulations. • Provide voicemail solution and able to forward a copy of all voicemails as they are recorded to SMTP mailboxes (only 1 mailbox can be active at a time). • Experience in integrating Voicemail with user MS Exchange accounts for systems that provides appropriate access rights to UCaaS/CCaaS. • Call Recording • Migrating the trader voice back office Nortel system with Cisco based UCaaS. • Experience in managing Nice NTR system • Provide Voice recording services for trader voice as dictated by business or legal requirements. • Experience in managing Trader voice recording equipment and systems. • Experience in Monitor and record calls on a “handset” basis, which capture conversations irrespective of which line the trader is speaking on. • Supporting and Monitor and record calls on a “line” basis, which captures all conversations on pre-determined lines. • Support both on- and off-trading floor, as applicable. • Support retention periods of varying lengths based on business and regulatory requirements. • Provide Support a back-up retention system. • Support on-demand playback requests from authorized users in accordance with the Service Levels. • Enabling contact center capabilities in Cisco HCS. CCaaS supports advanced call routing, IVR. *Thanks & Regards* *Alok Chaudhary* *Sr. Executive* Nityo Infotech Corp. www.nityo.com *alok.chaudh...@nityo.com <alok.chaudh...@nityo.com>* *Desk* : 412-200-1541 *Fax* : 609 799 5746 ________________________________________ USA | Canada | India | Singapore | Malaysia | Indonesia | Philippines | Thailand | UK | Australia / New Zealand ________________________________________ Nityo Infotech has been rated as One of the top 500 Fastest growing companies by INC 500 ________________________________________ Disclaimer: http://www.nityo.com/Email_Disclaimer.html -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to usitcv+unsubscr...@googlegroups.com. To post to this group, send email to usitcv@googlegroups.com. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.
