*Mail me your updated resume on chandrashekhar.ku...@diverselynx.com <chandrashekhar.ku...@diverselynx.com>*
*Rate: $50/hr MAX* Hello, We are currently looking for “*Business Process Analyst-Telecom” *and your profile appears to be a good match. Please find the Job description below and contact me at your earliest possible convenience. *Role: Business Process Analyst-Telecom* *Duration: **6+ Months* *Location: Bellevue, WA* *Required:* *Mandatory Technical Skills* · Maintain support documentation for operational business processes · OSS and BSS knowledge · Provide Business support for BSS Operations · Receive business requirements and translate them into functional and system requirements · Define workflows for various processes involved in BSS · Conduct/attend workshops with Ericsson Stakeholders · Liaison for SLA, KPI, data integrity, process stability and enhancements · Create and maintain L4 & L4.5 business processes · Create and maintain operational run books · Liaison between the customer and Ericsson Managed Services · Provide business impact analysis to production issues · Escalation support, business direction, Trending Analysis, KPI and SLA reporting · First point of contact for new CRs and projects *Desirable Technical Skills* · eTOM & ITIL · MS Visio · Architecting tool · UML - Synamic & Static · TOGAF exposure · Shell Scripting, Knowledge in Concept wave and Ericssion suite of products · Agile working model *Mandatory Functional Skills * · Coaching · Leadership · Analytical Ability · Strategic Thinking · Customer Orientation · Business Acumen · Result-Orientation · Communication · Initiative / Proactiveness · Diversity Management Thanks and Regards, Chandrashekhar Kumar Technical Recruiter Diverse Lynx, LLC Phone: 732-452-1006 Extn 265 Fax: 732-452-0684 Email – chandrashekhar.ku...@diverselynx.com -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to usitcv+unsubscr...@googlegroups.com. To post to this group, send email to usitcv@googlegroups.com. Visit this group at https://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.
