Hi ,
I hope you are doing well. I do have new requirement please gothrough it if you are comfortable send me updated resumes at s...@nityo.com <rakesh....@nityo.com> Job Title: *JD Edwards * *Location: Columbus Ohio * *Length: 12 months* *Interview Mode: Phone then Skype* JD Edwards - need at least 5 years of experience with end to end integration of JD Edwards, salary OPEN. The Application Support Specialist is responsible for assisting multiple business units in the day-to-day use of various business applications. Responsibilities include analyzing and responding to incoming support tickets, 2nd level support for application issues (both purchased and custom software), and providing support for internal groups using business applications. *ESSENTIAL FUNCTIONS:* 1. Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to application use, design and configuration. 2. Own application issues and drive them to resolution. 3. Respond quickly and effectively to production issues. 4. Manage multiple customer issues simultaneously. 5. Assist with the administration of applications (JD Edwards, Kronos, Dynamics CRM, SharePoint, etc.). 6. Provide on-call support for application issues. 7. Log, track and update tickets in issue tracking system. 8. Performs other duties as directed. *QUALIFICATIONS:* 1. Bachelor’s Degree in Information Systems or Computer Science or 4 Year Degree with applicable experience. 2. 2 years’ support or customer service experience with strong problem solving ability. 3. SQL experience or knowledge preferred. 4. Experience utilizing a job scheduler preferred. 5. Knowledge of technologies used to build and deploy applications such as: SQLServer, WebLogic, IIS, etc. 6. Demonstrated analysis, problem solving and troubleshooting expertise. 7. Willingness to take on researching challenging problems and suggesting solutions. 8. Detailed, organized and results oriented. 9. Ability to effectively prioritize and escalate customer issues as required 10. Strong team player with service-oriented attitude. 11. Must possess good communication skills. 12. Should have the ability to work independently, establish priorities, and work at unusual hours. Thanks & Regards, Soni Technical Recruiter Nityo Infotech Corp. 666 Plainsboro Road, Suite 1285 Plainsboro, NJ 08536 *Email : *s...@nityo.com <rakesh....@nityo.com> Phone: 609-378-1165 *http://www.nityo.com* <http://www.nityo.com/> USA | Canada | India | Singapore | Malaysia | Indonesia | Philippines | Thailand | UK | Australia / Zealand __________________________________________________________________________________________ Nityo Infotech has been rated as One of the top 500 Fastest growing companies by INC 500 __________________________________________________________________________________________ Disclaimer: *http://www.nityo.com/Email_Disclaimer.html* <http://www.nityo.com/Email_Disclaimer.html> -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to usitcv+unsubscr...@googlegroups.com. To post to this group, send email to usitcv@googlegroups.com. Visit this group at https://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.
