Hi,
Find below a new
requirement and let me know if you have anyone for the
same;
Location: San Francisco , CA
Duration:
Open
Rate: OPEN
Job
Description:
PSG 3rd Level
is responsible for supporting all ISG's products and services, which include
three major Internet channels: Online Banking, Bill Pay, and Wells Fargo Public
Site and it's affiliates. Each features different underlying technology, such
as
Dynamo, WebLogic, Documentum, and in-house development applications. To support
the diverse technology, applications, and line of business requirements, PSG 3L
level is on-call 24 x 7. The team also works on OS customization, certificate
maintenance, setting up server support and server tape backups, and writing
documentation to support our services.
This
individual will lead third level technical production support for the
organization's online products and services to ensure maximum performance,
availability and security. Uses DNS, diagnostic and customer simulation tools
to
maintain, troubleshoot, and/or restore service to the production environment.
Identifies application and/or hardware/OS problems. Reroutes customer traffic
around production problems, project implementations and application code
updates. Provides regular on-call production support requiring quick response
and coordination leading to problem resolution or escalation to 3rd level.
Leads
cross-group production support conference calls. Participates in writing and
updating Business Continuation Plan and troubleshooting documents. Coaches and
gives direction to less experienced web support engineers.
*Minimum
Qualifications
*BS and
5-8 years of industry experience
with the following software and monitoring tools:
- Must
have a least 1+ yrs of experience with HP OVO alarming and console services,
Linborg monitoring tool for system status and system checkouts.
- Must
have at least 5 + years of experience with F5 Load balancing , Weblogic 8.1,
Sun One Web Server, IBM MQ series , Autosys NDM application and
Netbackup software.
On-call 24x7
experience for supporting over 200
servers in an Internet Banking environment.
-
Experience with SSL certificate installation for SUN One and Weblogic using the
keytool.
-
Experience with Remedy for use with Change Request and Trouble Tickets.
-
Experience with RHEL 4.X OS and
SUN Solaris OS version 8/10 with tuning and troubleshooting using different
tools like Dtrace , Teamquest is preferred.
Platform and
Skill Set Expertise:
Web
Development : iPlanet, Systems Administration : UNIX, Systems Administration :
Shell Scripting, Systems Administration : Linux
KENNETH
CAUTELA
Resource Manager,
1304 WALNUT
HILL LANE
IRVING
TEXAS
75032
(214)227-2594
KENNETHCAUTELA@ YAHOO.COM
[EMAIL PROTECTED] S.COM
FAX
(972)753-6127
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