Hello Partners, Find the details of the requirement as below and send me the matching profiles to [EMAIL PROTECTED]
*Job Title : Remedy Developer* *Location : Houston, TX Duration : 6 Months* *Rate : Open* *Local candidates are highly preferred* ** *Job Description: * A deep knowledge of workflow and processes that are automated within the tool; create/develop/configure BMC Remedy Components (i.e. Workflow, Forms, Escalations, etc.). Utilize Remedy Action Request System. Utilize Remedy System Administrator tool. Configure BMC Remedy ITSM v7 out-of-box solution (Help Desk, Service Desk, Incident Management, Request Management, Problem Management, Change Management, Asset Management) and be able to define/extend existing functionality to support requirements. Provide Remedy functional and technical leadership within a small team. Work with Remedy vendor and internal staff to configure the system and afterwards to identify and resolve operational incidents. Provide backup for other support teams for more complex tasks including: LDAP configuration, updates to CMDB data load processes, basic troubleshooting of existing integrations. Generate detailed functional system documentation. Report vendor pertinent issues, evaluate alternatives and implement bug fixes, patches, upgrades and application feature releases. Report and track bug fixes and identify opportunities and impacts of vendor releases and product roadmaps. ** *Required skills: * Familiarity with ITIL framework and concepts. Previous experience in ITSM v7 implementation and CMDB 2.x release Demonstrated understanding of BMC Remedy Components (i.e. Workflow, Forms, Escalations, etc.) Experience Integrating Remedy with other systems Experience using the Remedy Administrator tool. Experience in and aptitude for troubleshooting, performance tuning, problem solving. Experience in developing technical and functional design specifications. Understanding of business process developments and how they are conveyed into applications. Windows/NT Administration. Database Administration. Performance Engineering/Tuning experience. Middleware experience. Java/XML or other development languages. Strong oral and written communications skills. Ability and willingness to share knowledge with others and provide technical leadership as appropriate. Team worker with good interpersonal skills. Customer Service orientation. -- Regards, P.Bharani Kumar, Alrek Business Solutions Inc. (Formerly Known as ALDON BUSINESS SOLUTIONS, INC.) Certified Minority Business Enterprise (MBE) email: [EMAIL PROTECTED] www.absli.com Contact: 847-348-1194 (Direct) 847-348-0380 Fax: 847-413-8294 CONFIDENTIALITY NOTICE: This e-mail message including attachments, if any, is intended only for the person or entity to which it is addressed and may contain confidential and /or privileged material. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are the intended recipient but do not wish to receive communications through this medium, please so advise the sender immediately. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "USITSOFT" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/usitsoft?hl=en -~----------~----~----~----~------~----~------~--~---
