2000-10-23

Ask them if you can exchange it for a metric model.  You might have been
better off if you asked them first, then bought one of their factory models
already metric.

Or, you can return it to the store you got it from, write True another
letter explaining you returned it, and ask them how you can obtain a metric
model.  If they make it hard for you, inform them you will have no choice
but to buy someone else's brand.  They might accommodate you then.  you
don't have to keep something you are not comfortable with.

John



 -----Original Message-----
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On
 Behalf Of [EMAIL PROTECTED]
 Sent: Monday, 2000-10-23 20:33
 To: U.S. Metric Association
 Subject: [USMA:8720] Re: New treadmill, 450 HRC


 Background:  My doctor says I need to lose weight (from 106 down
 to 75) and
 wanting to live long enough to see the USA finally finish the job of
 metrication, and knowing what kind of exercise I will and won't do, I went
 out and bought a treadmill (and a little TV to put in front of it
 so the time
 goes by faster).  Since many of the lower-priced brands aren't
 very durable I
 did lots of internet research and bought a brand called True.
 They are built
 like ocean liners and last forever.  In anything you buy there are
 compromises, and I wrote to them this morning:

 "I bought one yesterday and set it up at home.  It's wonderful.  Only one
 question:  Where is the setting to change distance to km?  I don't use the
 old, archaic inch/pound/mile system.  Perhaps it's a dip switch or
 a setting
 on the printed circult board, since I'm sure you export the treadmills and
 only the USA still uses colonial units.

 Many thanks,
 Carleton MacDonald"

 And the response:

 > Thank you for purchasing a TRUE treadmill.  I am confident it will give
 >  you years of unmatched results.
 >
 >  We do not, at this time, offer programming that can be changed between
 >  metric and US measurement outside of the factory.  Please feel free to
 >  contact our service department if we can be of further assistance.
 >
 >  Thank you for your interest in TRUE.
 >

 #$#%&#$$

 I guess that means if I spring for a new printed circuit board I
 can get what
 I need.

 The struggle goes on.

 Carleton


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