More from AOL. There may be an answer in here, but I can't find it. Carleton
Dear carletonm, Hi! I am Mye :-) from America Online (AOL) . As a Customer Care Consultant from the TechMail Department, it is my pleasure to assist you regarding any concerns/issues you may have. I apologize for the inconvenience that you have been experiencing. I appreciate your patience with this matter and I want to assure you I am here to help you. I want to personally thank you for writing America Online. I welcome your comments, opinions, and concerns. Thanks for choosing America Online! Please write back with any questions you may have regarding the AOL service or software. Thank you for your time, patience and continued support. Please feel free to write us if you have any inquiries, suggestions or comments regarding America Online Services. May I reiterate my commitment to continue providing you competent and efficient online services. Mye C. Customer Care Consultant The TechMail Department America Online, Inc. ----------original message---------- From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] In a message dated 2001-01-20 09:17:20 Eastern Standard Time, [EMAIL PROTECTED] writes: > Dear Carleton, > > Hello, I am Leo from America Online (AOL) . As a Customer Care Consultant > from the TechMail Department, it is my pleasure to assist you regarding any > concerns you may have. > > We appreciate member feedback because it is the best way for us to know > what we are doing right -- and what we could do better. > > Many of the changes made throughout the years have been the result of > suggestions and ideas offered to us by members just like you. So please, > send us more of your suggestions. I have passed your comments to the > appropriate staff members here at America Online. I've also included some > keyword links that you will find most helpful in reporting other > suggestions and ideas to us, as well as if you're experiencing difficulty > with any area of America Online. > > To make a suggestion to AOL, please visit Keyword: Suggestions. > > Please feel free to write me again at any time. > > Leo P. > Customer Care Consultant > TechMail Department > America Online (AOL). > > P.S. The abbreviation for Kilometers Per Hour is KPH and not Km/H...this is > Actually, not. Rules for the use of SI (Systeme International, often called the Metric System) is governed by the Bureau internationale des poids et mesures, a worldwide governing authority that has all major nations, including the USA, as signatory. The publication for the use of SI can be found at www.bipm.fr/pdf/si-brochure.pdf, and page 109 (page 29 of 72 on the pdf document) , entitled "The writing of SI names and symbols", clearly indicates that the solidus (/) is to be used to express a derived unit formed from two other units by division, such as m/s (meters per second) or km/h (kilometers per hour). This may also be found at the site of the US Metric Association (http://lamar.colostate.edu/~hillger/correct.htm) where it indicates, among other things: "The symbol for a compound unit that is a quotient of two units is indicated by a solidus or by a negative exponent.. "RIGHT: km/h or km�h-1 (for kilometers per hour) "WRONG: kmph or kph (do not use p as a symbol for "per".) "BUT: It is correct to say or write "kilometers per hour". " I'm not sure what is meant by "engineering units" but in this case it appears that the international metric authority governs. Carleton MacDonald X-Rep: 3280<BR> X-MailId: 9952480<BR> X-Queue: 558<BR> X-Mailer: SwiftMail v3.85<BR>
