2002-09-11 >From the site page: http://www.maytag.com/mths/our_company/default.jsp?cs=0&BV_UseBVCookie=Yes
Maytag's presence in markets around the world includes direct sales operations in Australia, Mexico, Puerto Rico and the United Kingdom. The corporation's international efforts, including export sales and marketing, licensing of brands and joint ventures, are coordinated by Maytag International, which is headquartered in Chicago, Ill. Terry, I took it from your original letter you were attempting to contact Maytag in the United kingdom, but from the response you received it is obvious the response came from North America. From the paragraph I posted above, Maytag does business in the United Kingdom. Since they have a presence in the UK, are their manuals for the products sold in the UK metric or FFU? What about Australia? Do they use FFU in their product manuals for products sold in Australia? What about their Spanish language manuals for Mexico and Puerto Rico. Are they FFU or metric. If not metric, then someone fluent in Spanish needs to write them expressing ignorance at their use of FFU in Spanish. John ----- Original Message ----- From: <[EMAIL PROTECTED]> To: "U.S. Metric Association" <[EMAIL PROTECTED]> Sent: Wednesday, 2002-09-11 17:27 Subject: [USMA:22168] Maytag washing machines etc > Response from maytag.... > > Terry Simpson wrote: > >I am trying to persuade my wife to consider your range > >of products for our new home when it is ready. However, > >my wife is European and only understands Celsius and > >kilograms. I am a scientist and can work with > >metric and non-metric measures. > > > >I spent an hour or so online looking at your user > >manuals, installation instructions and webpages but > >unfortunately all the information is in pounds and > >Fahrenheit. Thus my wife will not be able to understand > >the instructions and she says this means that we should > >not buy from the Maytag range because I might not be there > >to help if there is a fault. > > > >This may appear to be a small detail to you, but it may be > >the deciding factor for her. Would you be kind enough to > >show dual metric and non-metric measures on your website, > >user manuals and installation instructions? > > Maytag replied: > >Thank you for visiting the Maytag Home Page. > >We welcome the opportunity to assist you. > > > >Unfortunately, we do not have manuals available with > >this information. > > > >If you have further questions or comments, please e-mail > >or contact our Customer Service Department at the toll-free > >number listed below. > > > >Sincerely, > > > >Jennifer > >Maytag Customer Service > >(Mon.-Fri. 8:00 a.m.- 8:00 p.m., Eastern Time) > >800-688-1100, or 800-688-1120, 800-688-9900 > >800-688-2002 (Canadian residents only) >
