I understood the customer part to be in two components;

 

The ‘first’ customer who does not complain may be the distributor.

 

The ‘second’ customer who does complain may be the one who buys from the distributor.

(Probably the type of people who are in the stage/audience of the Jerry Springer TV show.)

 


From: Euric [mailto:[EMAIL PROTECTED]
Sent: Monday, 15 November 2004 12:36
To: [EMAIL PROTECTED]; U.S. Metric Association
Subject: Re: [USMA:31462] RE: Short sofas . . . naming fights . . . 'RocketUnit'

 

It is interesting that American companies are using metric to some extent.  Even if they have to do so in secret or let the machine do it.

 

I see a conflict in these two statements.  If the customers don't complain when shop drawings are in metric, then why must the business remain imperial for customer reasons?  If someone were to complain, then the company employee only need say that today all the machines and patterns are 100 % metric and so all of us in this industry has to be that way too. 

 

·        The design end of our business must remain in imperial dimensions for customer reasons. L

·        Patterns are in metric even on the shop drawings for the customer's approval and they never complain. J

 

If a shop tries to train employees and they refuse, they should be shown the street.  It should have been enforced and by now everyone would have been use to it.

 

Euric

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