It pays to tell manufacturers that we use the metric system, this reply from
Jenn Air was positive. Writing does make a difference.
Mike Payne
Dear Mr. Payne:
Thank you for visiting the Jenn-Air website, we appreciate hearing from
you.
Your email is extremely important to us and we sincerely apologize for any
delays in responding to your email. We are working diligently to respond
over the telephone and through email to all of our customers.
We wanted to let you know that your email was received and the comments
provided have been forwarded to the appropriate department for review in
future publications that include product dimensions. If additional
information is needed, we will be sure to contact you.
We truly regret any inconvenience this concern may have caused you.
Thank you for giving Jenn-Air the opportunity to respond to your concern.
You are a valued customer and we appreciate your loyalty to our brand.
For future needs please visit our website at http://www.jennair.com.
Jenn-Air offers several online customer service resources 24 hours a day 7
days a week. These resources include the ability to retrieve product
literature, installation literature, and local designated service
companies. You may also schedule your own service call, purchase products
and accessories, and register your Jenn-Air appliances.
Sincerely,
Tami S.
Jenn-Air Customer Loyalty Team
(800) 688-1100
body: Installation instructions.
I applaud JennAir for including metric dimensions. However for those of us
that use the metric system, it would be more helpful to use millimeters,
you end up with a whole number, no decimal places. It would also be useful
for whoever writes these instructions to look up the word Nominal. 2"
(5.08 cm) should really be 50 mm who cares about the 0.8 mm, a dime is
about 1 mm thick. On the dimensions is it really 22" or should I get out
my micrometer and find it's really 22.003". Come on lets get real. 3"
could be 75 mm, 4" = 100 mm, etc.
This applies to the Radiant Downdraft Cooktop JED8430 but could equally
apply to all your products.
