Dear All, Add to previous message: http://www.kotterinternational.com/Default.aspx?showvideo=true&ID=120
Cheers, Pat Naughtin Geelong, Australia Begin forwarded message: > From: Pat Naughtin <[email protected]> > Date: 18 February 2011 7:35:27 AM AEDT > To: USMA Metric Association <[email protected]>, UKMA Metric Association > <[email protected]> > Subject: The Head and the Heart > > Dear All, > > This morning I received this email from John Kotter who, I believe, is the > person who knows a lot about change and how to achieve it. John Kotter wrote: > > The Power of the Head and the Heart > > People choose to change when they are shown a truth that influences their > feelings, not simply because they were told to or because they are given > large volumes of logical data. > > When changing behavior, both thinking and feeling are essential. Highly > successful organizations know how to overcome antibodies that reject anything > new. To change successfully, people need to be able to both think and feel > positively about what they need to do. > > The reason so many change initiatives fail is that they rely too much on > "data gathering, analysis, report writing, and presentations" instead of a > more creative approach aimed at grabbing the "feelings that motivate useful > action." > > Without addressing both sides, change is unlikely to occur. THINKING > differently can help change behavior and lead to better results. FEELING > differently can change behavior and lead to even better results. > > Checklist for Speaking to the Head and Heart > Compelling story > Use of metaphors, analogies, imagery > Use simple language & avoid jargon & acronyms > Communicate with what you DO not just what you SAY > Frequent, consistent and aligned communication > Energy and enthusiasm are infused throughout > Careful use of data - not overuse! > Do your homework to understand what people are feeling > Rid the channels of communication from junk so that important message come > through > High level of visibility > Bring the outside in > You can get more information about this from: > http://www.kotterinternational.com/KotterPrinciples/LeadingWithHeadAndHeart.aspx > > > Cheers, > > Pat Naughtin LCAMS > Author of the ebook, Metrication Leaders Guide, see > http://metricationmatters.com/MetricationLeadersGuideInfo.html > Hear Pat speak at: http://www.youtube.com/watch?v=_lshRAPvPZY > PO Box 305 Belmont 3216, > Geelong, Australia > Phone: 61 3 5241 2008 > > Metric system consultant, writer, and speaker, Pat Naughtin, has helped > thousands of people and hundreds of companies upgrade to the modern metric > system smoothly, quickly, and so economically that they now save thousands > each year when buying, processing, or selling for their businesses. Pat > provides services and resources for many different trades, crafts, and > professions for commercial, industrial and government metrication leaders in > Asia, Europe, and in the USA. Pat's clients include the Australian > Government, Google, NASA, NIST, and the metric associations of Canada, the > UK, and the USA. See http://www.metricationmatters.com for more metrication > information, contact Pat at [email protected] or to get the > free 'Metrication matters' newsletter go to: > http://www.metricationmatters.com/newsletter to subscribe. > Pat Naughtin LCAMS Author of the ebook, Metrication Leaders Guide, see http://metricationmatters.com/MetricationLeadersGuideInfo.html Hear Pat speak at: http://www.youtube.com/watch?v=_lshRAPvPZY PO Box 305 Belmont 3216, Geelong, Australia Phone: 61 3 5241 2008 Metric system consultant, writer, and speaker, Pat Naughtin, has helped thousands of people and hundreds of companies upgrade to the modern metric system smoothly, quickly, and so economically that they now save thousands each year when buying, processing, or selling for their businesses. Pat provides services and resources for many different trades, crafts, and professions for commercial, industrial and government metrication leaders in Asia, Europe, and in the USA. Pat's clients include the Australian Government, Google, NASA, NIST, and the metric associations of Canada, the UK, and the USA. See http://www.metricationmatters.com for more metrication information, contact Pat at [email protected] or to get the free 'Metrication matters' newsletter go to: http://www.metricationmatters.com/newsletter to subscribe.
