On 09/06/2019 07:49 PM, Austin Adam wrote:
Hi Marcus,
We have been using the same adapter since even before we sent out the device, and it always worked without fail. It makes sense what you are saying, but because we had it working before, I feel like the issue is deeper than that.

I cannot ping the device in the current state.

If I don't have an ethernet port on my laptop, then what do you suggest as an alternative for the ethernet to usb3 adapter? I have a USB-C port, maybe that is better?

Thank you,
Austin
Something you could try is to just trying hooking it to a machine with a native 1GiGe interface, configure it appropriately, and ping the N310. This doesn't require a UHD setup or anything on that machine. Just regular IP stuff. This will help firm-up notions about what exactly
  might be going on.

What does "ethtool" say about the state of your USB3 ethernet interface when things are in this state?



On Fri, Sep 6, 2019 at 4:28 PM Marcus D. Leech via USRP-users <usrp-users@lists.ettus.com <mailto:usrp-users@lists.ettus.com>> wrote:

    On 09/06/2019 07:22 PM, Austin Adam via USRP-users wrote:
    Update:
    I updated my host computer to UHD version 3.14.1.0 and then
    afterwards, wrote that same version to the SD card. When I put
    the SD card back in the USRP and ran the 'uhd_find_devices'
    command, it actually showed up! Finally! But then, upon
    restarting the USRP by running "shutdown -h now" via the serial
    console, and then pressing the power button to start it back up,
    it was again unable to be read via 'uhd_find_devices'.

    I don't know if this helps or not, but I am using an ethernet to
    usb adapter to connect from the sfp0 port to my laptop, which I
    know is not recommended, but it worked before this issue started
    so I know that is not contributing. However, I do notice that the
    little green light on the adapter is not lighting up when
    connected to the USRP. When it worked just a moment ago, the
    green light (on the adapter) was in fact on, and that's when we
    got excited. However, after a reboot, the light (on the adapter)
    is not on and I am unable to connect. Maybe that info will help
    diagnose the issue further. Just for clarification, the green
    light above the SFP0 port is green and has been on the whole time.

    So frustrating though that it worked for a second and now it
    doesn't... but I feel like we are close!
    Note that only USB*3* to 1GiGe ethernet adapters have even a
    *hope* of working properly in this application.

    When it's in this state, can you even *ping* the device?

    This sounds like a PHY-layer issue, if the link light on your USB
    adapter isn't coming on.



    On Fri, Sep 6, 2019 at 11:04 AM Austin Adam
    <austinada...@gmail.com <mailto:austinada...@gmail.com>> wrote:

        I am assuming that when I run 'uhd_find_devices' it shows the
        current version in the output, so if that is the case, then
        my host is on version *UHD_3.14.0.HEAD-0-g6875d061*, and the
        USRP is on version *UHD_3.14.0.0-0-g6875d061. *Just based on
        the output here:

        /root@ni-n3xx-3177E63:~# uhd_find_devices
        [INFO] [UHD] linux; GNU C++ version 7.3.0; Boost_106600;
        *UHD_3.14.0.0-0-g6875d061*/

        /admin@PC:~$ uhd_find_devices
        [INFO] [UHD] linux; GNU C++ version 8.3.0; Boost_106700;
        *UHD_3.14.0.HEAD-0-g6875d061*
        No UHD Devices Found/

        Is there a alternative way to confirm the version on each one?

        I can try to update my host computer to 3.14.1.0 however and
        see if that works. Because when I follow the instructions for
        the SD card, I don't necessarily choose a version. It just
        seems to update to whatever the current version is. So maybe
        it is on 3.14.1.0. I'll try that and get back to you.

        On Fri, Sep 6, 2019 at 7:42 AM Robin Coxe
        <c...@close-haul.com <mailto:c...@close-haul.com>> wrote:

            What version of UHD do you have installed on your host
            PC?  If there is a version mismatch between the host and
            the N310, you can have connectivity issues.

            Another thing to try would be to follow the instructions
            in the N310 Getting Started guide to upgrade the SD card
            to the latest filesystem release (UHD v3.14.1.0, if
            memory serves) and then update UHD on your host PC.

            RMA replaces the SD card with the latest one on the BOM,
            which in May when I left NI was v.3.13-something.

            
------------------------------------------------------------------------
            *From:* USRP-users <usrp-users-boun...@lists.ettus.com
            <mailto:usrp-users-boun...@lists.ettus.com>> on behalf of
            Austin Adam via USRP-users <usrp-users@lists.ettus.com
            <mailto:usrp-users@lists.ettus.com>>
            *Sent:* Thursday, September 5, 2019 10:41 PM
            *To:* Marcus D. Leech
            *Cc:* usrp-users@lists.ettus.com
            <mailto:usrp-users@lists.ettus.com>
            *Subject:* Re: [USRP-users] USRP N310 Cannot ping or connect
            Hi there,
            Thank you for the response. I am indeed connected to the
            SFP0 port to a 1gigE connection. Everything was working
            fine before I sent out the USRP for repairs, so I don’t
            think it’s a cable or connection issue.

            I appreciate you looking into the issue further,
            hopefully we can figure out!

            Regards,
            Austin

            On Sep 5, 2019, at 8:01 PM, Marcus D. Leech via
            USRP-users <usrp-users@lists.ettus.com
            <mailto:usrp-users@lists.ettus.com>> wrote:

            On 09/05/2019 10:28 PM, Austin Adam via USRP-users wrote:
            I recently had my USRP N310 sent out for repairs to fix
            one of the SMA connectors, and when it came back, there
            was a new SD card in the slot. When I turned it on
            after getting it back, I was unable to connect to it
            via 'uhd_find_devices'. I figured it was something with
            the SD card, so I eventually decided to rewrite the
            whole thing, in case it needed an update.

            That still did not fix the issue, and after trying just
            about everything, and following every possible tutorial
            on the ettus docs, and checking the forums, I have
            decided to ask you guys for help.

            Below you can find all the information about the UHD
            versions and the ifconfigs... hopefully that is enough
            to spark some ideas!

            The USRP can find itself on localhost as you can see here:

            /root@ni-n3xx-3177E63:~# uhd_find_devices
            [INFO] [UHD] linux; GNU C++ version 7.3.0;
            Boost_106600; UHD_3.14.0.0-0-g6875d061
            --------------------------------------------------
            -- UHD Device 0
            --------------------------------------------------
            Device Address:
                serial: 3177E63
                claimed: False
                mgmt_addr: 127.0.0.1
                product: n310
                type: n3xx/

            But when I run the command from the host machine, this
            is what I get:
            /
            admin@PC:~$ uhd_find_devices
            [INFO] [UHD] linux; GNU C++ version 8.3.0;
            Boost_106700; UHD_3.14.0.HEAD-0-g6875d061
            No UHD Devices Found/
            /
            /
            *Here is ifconfig from the USRP:*
            *
            *
            /root@ni-n3xx-3177E63:~# ifconfig
            eth0      Link encap:Ethernet  HWaddr 00:80:2F:24:01:14
                      UP BROADCAST MULTICAST  MTU:1500  Metric:1
                      RX packets:0 errors:0 dropped:0 overruns:0
            frame:0
                      TX packets:0 errors:0 dropped:0 overruns:0
            carrier:0
                      collisions:0 txqueuelen:1000
                      RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
                      Interrupt:27 Base address:0xb000

            lo        Link encap:Local Loopback
                      inet addr:127.0.0.1  Mask:255.0.0.0
                      UP LOOPBACK RUNNING  MTU:65536  Metric:1
                      RX packets:89 errors:0 dropped:0 overruns:0
            frame:0
                      TX packets:89 errors:0 dropped:0 overruns:0
            carrier:0
                      collisions:0 txqueuelen:1000
                      RX bytes:7480 (7.3 KiB)  TX bytes:7480 (7.3 KiB)

            sfp0      Link encap:Ethernet  HWaddr 00:80:2F:24:01:15
                      inet addr:192.168.10.2  Bcast:192.168.10.255
             Mask:255.255.255.0
                      UP BROADCAST RUNNING MULTICAST  MTU:8000
             Metric:1
                      RX packets:0 errors:0 dropped:0 overruns:0
            frame:0
                      TX packets:14 errors:0 dropped:0 overruns:0
            carrier:0
                      collisions:0 txqueuelen:1000
                      RX bytes:0 (0.0 B)  TX bytes:2577 (2.5 KiB)

            sfp1      Link encap:Ethernet  HWaddr 00:80:2F:24:01:16
                      UP BROADCAST MULTICAST  MTU:8000  Metric:1
                      RX packets:0 errors:0 dropped:0 overruns:0
            frame:0
                      TX packets:1 errors:0 dropped:0 overruns:0
            carrier:0
                      collisions:0 txqueuelen:1000
                      RX bytes:0 (0.0 B)  TX bytes:62 (62.0 B)/

            *And here is ifconfig from the host machine:

            *
            /ugikie@Austin-Blade:~$ ifconfig
            enx70886b87f283:
            flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 8000
                    inet 192.168.10.1  netmask 255.255.255.0
             broadcast 192.168.10.255
                    inet6 fe80::73b:c879:60cf:8127  prefixlen 64
             scopeid 0x20<link>
                    ether 70:88:6b:87:f2:83  txqueuelen 1000
             (Ethernet)
                    RX packets 0  bytes 0 (0.0 B)
                    RX errors 0  dropped 0  overruns 0  frame 0
                    TX packets 46  bytes 4966 (4.9 KB)
                    TX errors 0  dropped 0 overruns 0  carrier 0
             collisions 0

            lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
                    inet 127.0.0.1  netmask 255.0.0.0
                    inet6 ::1  prefixlen 128  scopeid 0x10<host>
                    loop  txqueuelen 1000  (Local Loopback)
                    RX packets 5037  bytes 466961 (466.9 KB)
                    RX errors 0  dropped 0  overruns 0  frame 0
                    TX packets 5037  bytes 466961 (466.9 KB)
                    TX errors 0  dropped 0 overruns 0  carrier 0
             collisions 0

            wlp59s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>
             mtu 1500
                    inet 172.28.229.114  netmask 255.255.240.0
             broadcast 172.28.239.255
                    inet6 fe80::c9b4:5623:34c4:ae56  prefixlen 64
             scopeid 0x20<link>
                    ether 9c:b6:d0:18:53:3f  txqueuelen 1000
             (Ethernet)
                    RX packets 110339  bytes 123997000 (123.9 MB)
                    RX errors 0  dropped 0  overruns 0  frame 0
                    TX packets 47191  bytes 11048840 (11.0 MB)
                    TX errors 0  dropped 0 overruns 0  carrier 0
             collisions 0/

            I tried broadcast pinging 192.168.10.255  and
            192.168.10.2 from the host but didn't get a response
            from the N310 or anything for that matter.

            I hope someone out there can help me out! Thank you in
            advance :)

            Best,
            Austin


            So, easy stuff first--you are plugged into the SFP0 port
            on the N310, and not one of the two others?



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