Andrew McNabb scribbled on Thursday, February 23, 2006 4:34 PM:
> I read today that iProvo is having financial trouble [1]. They're > complaining that they only have half of the subscribers that they had > projected. I'm really not surprised. They stink. > > IProvo just became available in my area, so I called up MSTAR to see > how to sign up. They said that the city has imposed a regulation > that all apartment complexes with more than 10 units have to sign up > for iProvo as a group (and everyone has to go with the same ISP). > > I went and talked to the manager of the apartment complex, who it > turns out has been talking to both Veracity and MSTAR. She's spent > hours on hold and has been treated pretty badly, especially for > someone who has nearly 500 residents. Even though iProvo advertises > 10 mbps, they can only offer 1 mbps _for the entire complex_, and > they want to charge $40,000 upfront for installation ($333 per > apartment). > > If (a) you don't provide a worthwhile service, (b) you don't let > individuals sign up, and (c) you make sure groups can't afford to > sign up; then how can you possibly be surprised when you fail? > > [1] http://www.sltrib.com/utah/ci_3533798 What do you expect from a company who turns their mail servers off (the ones that handle mstar.net and mstar2.net addresses...)? Veracity/OCT is no better. You get on with them and you might have to explain to them what a gateway and subnet are... Brian -------------------- BYU Unix Users Group http://uug.byu.edu/ The opinions expressed in this message are the responsibility of their author. They are not endorsed by BYU, the BYU CS Department or BYU-UUG. ___________________________________________________________________ List Info: http://uug.byu.edu/cgi-bin/mailman/listinfo/uug-list
