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TECHNOLOGY MANAGER
CRAFT EMERGENCY RELIEF FUND
JOB DESCRIPTION
Position Summary:
The Technology Manager will work closely with the staff of the Craft Emergency
Relief Fund (CERF) to facilitate the effective use of technology by this
growing and forward thinking organization. In addition to supporting
administrative, fundraising and programming technology needs, the Technology
Manager will be responsible for the planning, development and maintenance of
the organization’s digital assets—database (Salesforce), websites, etc. This is
a full-time, in-house position.
Duties and Responsibilities:
§ Develop, oversee and evaluate CERF’s technology plan and budget in
conjunction with CERF’s overall strategic plan and budget
§ Coordinate development of and manage implementation and upkeep of CERF’s
technology systems
§ Assist staff with technology needs, including various public presentations
Internet Functions
§ Develop CERF’s Internet capacity, and coordinate and implement enhancements,
upgrades, updates, testing and maintenance of:
o CERF’s websites
o Online tools to promote and assist in emergency preparedness for artists
o Web-based scripts, forms, and instruments for efficient delivery of
information and services to artists, including electronic submission forms,
surveys, and evaluative instruments
o Message boards and other online applications to disseminate information and
tangible resources to artists negotiating a disaster
o Various online social marketing and fundraising tools for connecting with
CERF’s audiences
Systems and Network Administrator Functions
§ Oversee information systems and network administration:
o Play a key planning role in defining CERF’s information systems needs
o Participate as internal point person in systems development decisions
o Keep abreast of changes and developments in office technology and computer
systems
o Plan and implement computer security systems
o Provide hardware and software support to users
o Identify and research needs and recommend the lease or purchase of
technology equipment
o Oversee daily maintenance of CERF’s network
o Schedule maintenance and repair of all CERF’s technology equipment
o Monitor and implement e-mail services
Database Manager Functions
§ Oversee database design, development, maintenance, and accuracy
o Implement periodic upgrades, taking advantage of new capabilities that are
appropriate to CERF’s database needs
o Provide database reports and statistical information when systems for easy
access for other staff have yet to be developed
o Track and prioritize suggested database enhancements and fixes
o Stay abreast of emerging database capabilities that may be relevant to
CERF’s needs
Qualities We Seek
• A dynamic and passionate team player
• Strong technology management skills to develop, coordinate and
execute a variety of technology activities in a fast-paced, collaborative team
environment.
• High degree of technology savvy
• Detail-oriented
• Creative thinker
• Ability to work independently
• Strong verbal and written communication.
Specific Skills Required
• Demonstrated analytical and project management skills
• Working knowledge of:
• Salesforce or similar web-based CRM database
• HTML
• email marketing systems (such as Vertical Response),
• web content management systems
• graphic design and image manipulation applications
• web-based marketing/social marketing techniques
• e-commerce systems
• Microsoft Office applications
• scripting/programming as applies to implementation of
web-based scripts
• office computer networks
• computer maintenance and upgrades
The position will be open until filled. Please send cover letter, resume, the
names, addresses and phone numbers of three references and salary
history/requirements to:
Technology Manager Search
Craft Emergency Relief Fund
PO Box 838
Montpelier, VT 05601