Hi Guillaume, 

Thanks for your support.

This is the output of "varnishadm param.show | grep timeout” command.


backend_idle_timeout       60.000 [seconds] (default)
between_bytes_timeout      60.000 [seconds] (default)
cli_timeout                60.000 [seconds] (default)
connect_timeout            3.500 [seconds] (default)
first_byte_timeout         60.000 [seconds] (default)
idle_send_timeout          60.000 [seconds] (default)
pipe_timeout               60.000 [seconds] (default)
send_timeout               600.000 [seconds] (default)
thread_pool_timeout        300.000 [seconds] (default)
timeout_idle               5.000 [seconds] (default)
timeout_linger             0.050 [seconds] (default)

send_timeout seems to be configured at 600s…

Let me know.

Thanks in advance
D

Daniele Piaggesi

Mobile: +39 393 880 78 50
Skype: g0blin79
E-mail: [email protected]
------------------------------------------
Bonsaimeme S.r.l.
Via del Porto Fluviale, 9
00154 Roma - Italy

Phone:  +39 06 98 26 04 39 
Fax:  +39 06 94 81 02 03
-------------------------------------------
bmeme.com <http://bmeme.com/>


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> On 3 Apr 2019, at 00:32, Guillaume Quintard <[email protected]> 
> wrote:
> 
> Hello Daniele,
> 
> Looks like you are hitting the send_timeout. Try "varnishadm param.show | 
> grep timeout", and see if you have something around 120s.
> 
> Cheers,
> 
> -- 
> Guillaume Quintard
> 
> 
> On Wed, Mar 20, 2019 at 3:32 AM Daniele Piaggesi 
> <[email protected] <mailto:[email protected]>> 
> wrote:
> Dear all
> 
> I have a problem with my Varnish installation when I try to stream mp3 files 
> through Varnish Cache 4. This is the scenario.
> 
> I have a Drupal website in which editors can upload mp3s. These mp3s are 
> listed in a section of website and the end user can listen using an HTML 5 
> player.
> The stack is: Varnish 4 <-> Nginx 1.11<-> Drupal 7 on a GNU/Linux Debian 
> Jessie. Varnish and Nginx are installed with Debian packages.
> 
> My Varnish configuration is here: https://pastebin.com/8Kw1b2mL 
> <https://pastebin.com/8Kw1b2mL>
> 
> When I try to listen an mp3 directly through Nginx all works well: player 
> loads the file and I can listen the mp3. If I try to do the same through 
> Varnish, the player remains in loading and mp3 doesn’t start. I tried to 
> download the mp3 file using curl and my request goes in timeout.
> 
> I had a look at varnishlog and this is the output:
> 
> *   << Request  >> 1409738
> -   Begin          req 1246052 rxreq
> -   Timestamp      Start: 1552587068.541997 0.000000 0.000000
> -   Timestamp      Req: 1552587068.541997 0.000000 0.000000
> -   ReqStart       93.147.150.135 15330
> -   ReqMethod      GET
> -   ReqURL         
> /sites/default/files/audio/radio_interviews/20180927-rds-gr_rds_1700-170602593m_1.mp3
> -   ReqProtocol    HTTP/1.1
> -   ReqHeader      Host: www.xxx.it <http://www.xxx.it/>
> -   ReqHeader      Connection: keep-alive
> -   ReqHeader      Pragma: no-cache
> -   ReqHeader      Cache-Control: no-cache
> -   ReqHeader      Accept-Encoding: identity;q=1, *;q=0
> -   ReqHeader      User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 
> 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.119 
> Safari/537.36
> -   ReqHeader      chrome-proxy: frfr
> -   ReqHeader      Accept: */*
> -   ReqHeader      Referer: http://www.xxx.it/path/to/url 
> <http://www.xxx.it/path/to/url>
> -   ReqHeader      Accept-Language: en-US,en;q=0.9,es;q=0.8,fr;q=0.7,it;q=0.6
> -   ReqHeader      Cookie: SESScookieagreed=2; has_js=1; 
> _ga=GA1.2.950111086.1552579260; _gid=GA1.2.112403313.1552579260; 
> __atuvc=2%7C11; _gat_UA-57096474-1=1
> -   ReqHeader      Range: bytes=0-
> -   ReqHeader      X-Forwarded-For: 93.147.150.135
> -   VCL_call       RECV
> -   VCL_acl        NO_MATCH allowed_monitors
> -   ReqUnset       X-Forwarded-For: 93.147.150.135
> -   ReqHeader      X-Forwarded-For: 93.147.150.135, 93.147.150.135
> -   ReqURL         
> /sites/default/files/audio/radio_interviews/20180927-rds-gr_rds_1700-170602593m_1.mp3
> -   ReqHeader      x-range: bytes=0-
> -   ReqUnset       Cookie: SESScookieagreed=2; has_js=1; 
> _ga=GA1.2.950111086.1552579260; _gid=GA1.2.112403313.1552579260; 
> __atuvc=2%7C11; _gat_UA-57096474-1=1
> -   VCL_return     hash
> -   ReqUnset       Accept-Encoding: identity;q=1, *;q=0
> -   VCL_call       HASH
> -   ReqUnset       Range: bytes=0-
> -   VCL_return     lookup
> -   Hit            229378
> -   VCL_call       HIT
> -   VCL_return     fetch
> -   VCL_Error      change return(fetch) to return(miss) in vcl_hit{}
> -   VCL_call       MISS
> -   VCL_return     fetch
> -   Link           bereq 1409739 fetch
> -   Timestamp      Fetch: 1552587068.542520 0.000523 0.000523
> -   RespProtocol   HTTP/1.1
> -   RespStatus     200
> -   RespReason     OK
> -   RespHeader     Server: nginx/1.11.5
> -   RespHeader     Date: Thu, 14 Mar 2019 18:11:08 GMT
> -   RespHeader     Last-Modified: Fri, 28 Sep 2018 08:26:56 GMT
> -   RespHeader     ETag: "5bade5d0-a0b94"
> -   RespHeader     Content-Type: audio/mpeg
> -   RespHeader     Content-Length: 658324
> -   RespHeader     X-Cacheable: YES
> -   RespHeader     X-Varnish: 1409738
> -   RespHeader     Age: 0
> -   RespHeader     Via: 1.1 varnish-v4
> -   VCL_call       DELIVER
> -   RespHeader     X-Cache: MISS
> -   RespHeader     X-Cookie:
> -   RespHeader     grace:
> -   RespHeader     X-Varnish-Server: www.xxx.it <http://www.xxx.it/>
> -   VCL_return     deliver
> -   Timestamp      Process: 1552587068.542536 0.000539 0.000016
> -   RespHeader     Accept-Ranges: bytes
> -   Debug          "RES_MODE 2"
> -   RespHeader     Connection: keep-alive
> -   Debug          "Hit idle send timeout, wrote = 247608/658701; retrying"
> -   Debug          "Write error, retval = -1, len = 411093, errno = Resource 
> temporarily unavailable"
> -   Timestamp      Resp: 1552587188.539239 119.997242 119.996703
> -   ReqAcct        733 0 733 377 658324 658701
> -   End
> 
> I’m not a Varnish “guru”, but it seems that the error is:
> 
> -   Debug          "Hit idle send timeout, wrote = 247608/658701; retrying"
> -   Debug          "Write error, retval = -1, len = 411093, errno = Resource 
> temporarily unavailable"
> 
> I search a lot on Google but I didn’t find anything about that, except for a 
> timeout problem that doesn’t seem to me because timeout settings are set to 
> 60s (first_byte), same as Nginx.
> 
> Any help is really appreciated. If you need some other infos, let me know.
> 
> Thanks in advance
> Daniele
> Daniele Piaggesi
> 
> Mobile: +39 393 880 78 50
> Skype: g0blin79
> E-mail: [email protected] <mailto:[email protected]>
> ------------------------------------------
> Bonsaimeme S.r.l.
> Via del Porto Fluviale, 9
> 00154 Roma - Italy
> 
> Phone:  +39 06 98 26 04 39 
> Fax:  +39 06 94 81 02 03
> -------------------------------------------
> bmeme.com <http://bmeme.com/>
> 
> 
> *** Prima di stampare, pensa all'ambiente! ***
> *** Before printing think about environment and costs ***
> 
> 
> Le informazioni, i dati e le notizie contenute nella presente comunicazione e 
> i relativi allegati sono di natura privata e come tali possono essere 
> riservate e sono, comunque, destinate esclusivamente ai destinatari indicati 
> in epigrafe. La diffusione, distribuzione e/o la copiatura del documento 
> trasmesso da parte di qualsiasi soggetto diverso dal destinatario è proibita, 
> sia ai sensi dell’art. 616 c.p., sia ai sensi del D.Lgs. n. 196/2003. Se 
> avete ricevuto questo messaggio per errore, vi preghiamo di distruggerlo e di 
> darcene immediata comunicazione anche inviando un messaggio all’indirizzo 
> email:  [email protected] <mailto:[email protected]>. Il testo della 
> email potrebbe contenere opinioni personali e non necessariamente 
> riconducibili a quelle di Bonsaimeme S.r.l.
> 
> --- --- ---
> 
> This e-mail (including attachments) is intended only for the recipient(s) 
> named above. It may contain confidential or privileged information and should 
> not be read, copied or otherwise used by any other person. If you are not the 
> named recipient, please contact: [email protected] 
> <mailto:[email protected]> and delete the e-mail from your system. Rif. 
> D.L. 196/2003.
> 
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