*Hi, *
*Immediate Need!* *Let me know if you have any candidate available for the below job position we have, Thanks!* *Please send resumes to moh...@datagrp.com <moh...@datagrp.com>; Direct: 201 308 –8704 * *1. Genesys Routing Developer * *NYC NY* *Long Term* *Rate: $60/hr on C2C* * Implement partner: Tech Mahindra * *Job description:* · 3+ years professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, CIM, SIP Server, Multi-Channel Routing, Web Chat. · Well rounded with experience in multiple contact center technologies including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting, Genesys Workspace, Call Recording, VoIP technology, and CRM and IVR solutions. · 3+ years on Routing workflow development using IRD and composer (preferred). · Strong hands on skills like Java/JavaScript/Web services. · Good knowledge on Genesys reporting tools like advisors, pulse etc. · Solid analytical skills, problem determination, and resolution recovery processes · Ability to interface and cultivate excellent working relationships with technology teams, business analysts, and vendors · Bachelor degree with an emphasis on IS/IT or a minimum of 6 years of progressively responsible positions in contact center software, telecom and network technology *Preferred skills:* · Possess current Genesys certifications · Experience integrating Genesys with third party applications including but not limited to Salesforce ========================================= *2. IVR Developer* *NYC NY* *Long Term* *Rate: $60/hr on C2C* *Implement partner: Tech Mahindra * *Required Skills * · IVR app development Exp on Genesys GVP (3+ years) using Nuance Speech Server, Nuance Dialog modules. · Strong hands on skills like Java/JavaScript/Webservices · 3+ years professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, CIM, SIP Server, Multi-Channel Routing, Web Chat · Well rounded with experience in multiple contact center technologies including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting, Genesys Workspace, Call Recording, VoIP technology, and CRM and IVR solutions · Solid analytical skills, problem determination, and resolution recovery processes · Ability to interface and cultivate excellent working relationships with technology teams, business analysts, and vendors · Bachelor degree with an emphasis on IS/IT or a minimum of 6 years of progressively responsible positions in contact center software, telecom and network technology *Preferred skills:* · Possess current Genesys certifications · Experience integrating Genesys with third party applications including but not limited to Salesforce -- You received this message because you are subscribed to the Google Groups "VB.NET 2003 Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to vbnet2003group+unsubscr...@googlegroups.com. To post to this group, send email to vbnet2003group@googlegroups.com. Visit this group at https://groups.google.com/group/vbnet2003group. For more options, visit https://groups.google.com/d/optout.
