Thanks, Frank, The downloaded upgrade .exe file, VirtualBox-4.2.4-81684-Win.exe, is on the local hard drive in the user's downloads subdirectory. The user account is an administrator. The message box asking for the location of VirtualBox-4.1.18-r78361-MultiArch_amd64.msi is followed by a second message box stating that "The older version of Oracle VM VirtualBox 4.2.4 cannot be removed. Contact your technical support group."--with a Finish button. I have no prior version of 4.2.4 installed. Moreover, prior updates were run from the same directory. I have had to restore the registry several times (Who has not, with Windows 7 64 bit?), so I suppose it could be that the installer has an incorrect notion of the prior version to remove. Where would that information be in the registry, if that is the problem? Al Callender > > Message: 2 > Date: Tue, 11 Dec 2012 08:55:47 +0100 > From: Frank Mehnert <[email protected]> > Subject: Re: [VBox-users] upgrade from 4.1.22r80567 with windows 7x64 > host fails > To: Community mailing list of VirtualBox users > <[email protected]> > Message-ID: <[email protected]> > Content-Type: text/plain; charset="iso-8859-1" > > On Tuesday 11 December 2012 00:15:26 A Callender wrote: >> Currently running version 4.1.20 on Windows 7 home premium 64 bit >> athlon quad core with no troubles, and no troubles with many prior >> updates from version 3.14 on. Have verified SHA-256 on downloaded >> files, and scanned with avast!. I don't think I ever updated to >> 4.1.18-r78361-MultiArch_amd64.msi, and I certainly do not have that >> installer on my machine to remove or to satisfy the installation >> process. The failure fortunately leaves me with a still-working >> 4.1.20-r80657. >> Any help appreciated. Otherwise I shall await the next stable version >> and hope it can install. > > Where is the downloaded .exe file located, on some external disk drive > or on a network drive? Does the normal user need UAC permissions to > access this .exe file? > > Kind regards, > > Frank > -- > Dr.-Ing. Frank Mehnert | Software Development Director, VirtualBox > ORACLE Deutschland B.V. & Co. KG | Werkstr. 24 | 71384 Weinstadt, Germany > > Hauptverwaltung: Riesstr. 25, D-80992 M?nchen > Registergericht: Amtsgericht M?nchen, HRA 95603 > Gesch?ftsf?hrer: J?rgen Kunz > > Komplement?rin: ORACLE Deutschland Verwaltung B.V. > Hertogswetering 163/167, 3543 AS Utrecht, Niederlande > Handelsregister der Handelskammer Midden-Niederlande, Nr. 30143697 > Gesch?ftsf?hrer: Alexander van der Ven, Astrid Kepper, Val Maher > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: not available > Type: application/pgp-signature > Size: 198 bytes > Desc: This is a digitally signed message part. >
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