On Sunday 15 November 2009, Frank Mehnert wrote: > On Saturday 14 November 2009, Alexey Eremenko wrote: > > I ask, because in many cases there were no responses for opened bugs > > for 5 months, and in some, extreme cases even for one year, such as > > this: > > http://www.virtualbox.org/ticket/2436 > > > > Is there a way to improve this situation ? > > Perhaps delegate *some* of the responsibility to OSS community ? > > Is it reasonable for vbox developers to give more permissions to > > advanced users, starting with "VBox Forum Moderators" ? > > PLEASE, > > could you stop cross-posting such posts to mailing lists, the forums > and sometimes to the bugtracker? Cross-posting increases our load and > therefore makes the situation even worse.
One further note: You might have seen that there are currently more than 2000 bugs open. I expect some help of the reporters that they check new versions of VirtualBox from time to time. We fix VMM bugs with every release and often a fix does not only fix one problem but several problems at once. It is not possible to find every related ticket to a bugfix. In the ticket you mentioned above, there was silence for 10 months. The bug was reported against VBox 2.0.2. Like said, if the original reporter does not check newer releases from time to time we don't consider the problem to be urgent. And no, we don't have time to poll every open ticket after each new release. And yes, we could and probably should grant rights to advanced users. We will discuss this. Kind regards, Frank -- Dr.-Ing. Frank Mehnert Sitz der Gesellschaft: Sun Microsystems GmbH, Sonnenallee 1, 85551 Kirchheim-Heimstetten Amtsgericht München: HRB 161028 Geschäftsführer: Thomas Schröder, Wolfgang Engels, Wolf Frenkel Vorsitzender des Aufsichtsrates: Martin Häring
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