Actually, what you suggested is the correct way to do it, but the user I was testing was not a member of the group that had the increased "Max Overlapping Reservations." I have added the user I am testing with to that group, and it works great now.

Thanks for the response!


Brian Bouterse
NEXT Services

On Oct 20, 2009, at 8:16 PM, Creech, David wrote:

Brian - assuming you have the correct privileges you should be able to go to Manage Groups, click on "Add" under user groups and there is a field named "Max Overlapping Reservations" where you can designate the number of concurrent reservations for that user group.

Once the group has been created then it's just a matter of adding your UserID to that user group.

Hope this helps!

David Creech
Technology Support Analyst
ACE Student Support Center Coordinator

Information Technology Services (ITS)
Rawl Building - 108
East Carolina University
From: Brian Bouterse []
Sent: Tuesday, October 20, 2009 6:54 PM
Subject: Multiple Reservations For the Same Image Form the Same User

I am trying to place multiple reservations for the same image from the
same user ('admin') at the same time.  When I try to place the
reservation for the second image I receive the error:

The time you requested overlaps with another reservation you currently
have. You are only allowed to have a single reservation at any given
time. Please select another time to use the application. If you are
finished with an active reservation, click "Current Reservations",
then click the "End" button of your active reservation.

Is there a way I can bypass this check?


Brian Bouterse
NEXT Services

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