Marin� A. J�nsson said:
...
> > > I made the web-app accessible online to a client and
> > immediately...one
> > > component in one page didn't render correctly.
> >
> > is it always the same component in the same page?  or the
> > same component in different pages?  or different components
> > in the same page?
>
> at least the same component in different pages - I didn't get a chance to
> test it myself (I'm going to have a more rigorous session with them
> tomorrow).

i suspect this will be a key to finding the bug.  if you can identify the
suffering component, strip the content to the others to a minimum, and change
the template/content for that component to something that clearly
tests/indicates what is available in that context and what is not, then that
would help a lot.

> > > another guy on an apple computer didn't have any trouble. third guy
> > > (on another windows box) had the same trouble as the first
> >
> > so, are these three guys are just pointing their browser to
> > it and getting different results based on browser/OS being
> > used?  are the results for these different guys consistent?
> > are there any other factors different between them?  (e.g.
> > different logins/accounts?)
>
> yes, they are only pointing their browsers to it and apparently getting
> different results, but I'm not sure it has anything to do with browser/OS
> (since the bug doesn't appear consistently on IE/Win - for the first guy the
> bug went away after the first few minutes)

well, given that it went away, i have to wonder if it isn't some sort of
session/initialization type problem.  does the app make much use of sessions?
are there any session scoped tools?

with so few concurrent users i can't believe it would be any sort of load
problem.  i suppose it could be some sort of concurrency problem (due to the
seven near-simultaneous requests (thru the request dispatcher) to the VVS, but
even there i'm still a bit skeptical.

...
> > > It seems each of the page components gets imported ok - but for (at
> > > least) one component none of the standard contexts (i.e. request,
> > > session, or
> > > toolbox) are accessible.
> >
> > can you try stripping down a version of the app to test this
> > theory?  it might help narrow down the problem.
>
> the app is pretty compact so I'm not sure that would help much ... we'll
> see.
...

well, there may not be many other ways to find the bug.  and for fixing it and
confirming the fix, being able to narrow things down to a simple test case is
critical.

Nathan Bubna
[EMAIL PROTECTED]


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