*Hi,*

*We are in urgent need of consultants for these below requirements, please
forward your updated resume along with current contact information, or
perhaps you can recommend someone who would be interested in this position*

*
*

*Title **               **:* *Remedy Support Analyst*
*LOCATION**  **:* Bentonville, AR
*DURATION**  **:* 6 months-1 year.

*Job Title : Remedy Support Analyst*

*Job Descriptions:*

·         Application stability

·         L2 & L3 Activities: Temporary and Permanent fix all incidents/
problems raised

·         Application Performance improvement

*Experience required: 4 – 7 years *

*Relevant Experience (Yrs): 4 – 7 years *

*Technical/Functional Skills : *

BMC Applications BMC Remedy AR System 5.x/6.x/7.1/7.5/7.6, ITSM 6.x/7.x BMC
Remedy Service Desk 7.0.x (Incident Management, Problem Management), BMC
Remedy Change Management 7.0.x, Asset Management 6.0.x, SLM (SLA),
Configuration Management Database (CMDB) 1.x/2.x, Sservice Request
Management 2.x, Remedy Mid-Tier 6.x/7.x, Remedy Email Engine 6.x/7.x, BMC
Remedy Assignment Engine, BMC Remedy Approval Server 6.x/7.x, BMC Data
Management Tool, Remedy Import, BMC Atrium Integration Engine, BMC Remedy
Migrator, Panacea Workflow Studio

Operating System Microsoft Windows NT/2000/2003/2008/XP/Vista, Sun Solaris
5.8/5.9/5.10 and Red Hat Enterprise Linux 5.1, HP-UNIX 11.x

Databases Microsoft SQL Server 2000/05, Oracle 8i/9i/10g/11g, Informix 9/10

Web Servers Tomcat, Apache, IIS, Oracle Weblogic, IBM WebSphere

Languages HTML, CSS, PL/SQL, TSQL, Shell Scripts



Other Tools SQL Navigator, TOAD, Putty, MS Visio, VMware Languages ESX,
Business Objects Crystal Report Server

*Roles & Responsibilities : *

·         Monitor and resolve service requests in accordance with published
SLAs

·         Documentation, follow-up and Maintenance of Released Applications.

Generic Managerial Skills :

·         Good written and verbal communication in English

·         Excellent time management, planning and organization skills

·         Ability to multi-task in a fast paced environment and act with a
sense of urgency

·         Contribute individually with minimal supervision and as part of a
team

Education : Graduate



Thanks & Regards……….*** ***



Majid Khan | Senior Executive --- Recruitment

[email protected] <[email protected]%20>

US Tech Solutions Inc *| *Jersey City, New Jersey.

Voice: 201-524-9600  Ext : 132

Fax : 201-524-9601

*http://www.ustechsolutions.com* <http://www.ustechsolutions.com/>

Jersey City, NJ-07302

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