Dear Candidate,

We have an urgent opening for  *Salesforce/SFDC Administrator*  and I have
sent you a  job description ,Please go through it and let me know if  you
are comfortable with it and also send me your updated resume ASAP as
applicable  *(Updated Resume with your Employer Details ) .*



*Role:  Salesforce/SFDC Administrator*

*Location: San Diego, CA.*

*Duration: 6+ Months   (LOCALS Preferred)*



*Required Experience :*

This role requires an individual to lead internal cross-departmental
coordination to understand how to best customize and implement
Salesforce.com. In addition, this position will need to put into place
processes and programs for launching functionality and a method for
constantly reviewing utilization. The goal of this role is to ensure best
use of Salesforce.com by the company and its customers through increased
adoption to improve corporate productivity and efficiency.

*Job Duties: *

·         Own and drive daily administration and support of Salesforce.com
data and processes including but not limited to managing multiple
customization of objects, fields, record types, page layouts and
validations.

·         Creation of dashboards for daily, weekly, monthly performance and
reporting at individual, team, manager, and enterprise levels.

·         Manage user setup, including profiles and roles with a heightened
awareness around permissions and security.

·         Identify, create, implement, and manage workflow rules, data
validation, and triggers in partnership with ALL departments - built right,
the first time.

·         Promote successful adoption and launch of SFDC Communities and
Chatter deployment internally and externally.

·         Work across all departments to identify/invent new functionality
for them by understanding current processes, proposing new solutions,
gathering consensus for simplified process improvements that increase
corporate efficiency.

·         Collaborate with multiple organizational units to facilitate the
efficient, controlled flow of information across the entire project
lifecycle.

·         Keep abreast of all new Salesforce.com releases, features and
functionality constantly seeking opportunities to improve processes and
information flow.

·         Enhance forecasting and reporting capabilities, including the
construction of new reports and dashboards.

·         Train new Salesforce.com users based on defined business
processes applicable to the CRM license, ie. Sales, Support or Marketing to
maximize use of SFDC application.

·         Create and deliver ongoing training content for refresher
training and rolling out new features to promote ongoing adoption.

·         Write and maintain documentation on processes, policies, and
configuration of this SFDC instance and related help materials for end
users (wiki / FAQ, etc).

·         Develop and lead the Salesforce.com administrative support queue
for internal support routing and case resolution.

·         Implement Change Management Processes to control the fix /
enhancement lifecycle, from identification and approval, through
implementation across Sandbox and Production instances. Log, track and own
identified system problems through resolution.

·         Lead routine data cleansing processes and create processes to
maintain quality data.

·         Continuous monitoring to ensure data is captured accurately and
completely across the organization. Execute controls to ensure data
integrity and minimize duplication.

·         Integrate Salesforce.com with other internal applications
(Outlook, Marketo, GoToMeeting).

·         Research, implement, and integrate 3rd party applications into
the Salesforce.com environment.

·         Manage Salesforce.com third party consultants/integrators, where
necessary.



* Required Skills: *

·         SFDC Administrator certification

·         Project management focus

·         Adherence to create a thorough process and understand how changes
can benefit and will affect all departments

·         Attention to detail

·         Initiative

·         Ability to speak to groups of employees, interpersonally with
individuals and report to management

·         Problem solver

·         Proven success designing and implementing solutions on the
Salesforce.com platform

·         Understanding of relational databases and data integration tools

·         Experience working with sandbox and production environments to
manage the distribution of system functionality or process changes preferred







*Ricky |* Head-Resource Manager | *Apetan Consulting LLC*

Tel: 201-285-8031 <201-448-3198> * 103 | Mobile: 201-377-5619 <201-448-3198> |
72 Van

Reipen Avenue # 255 Jersey City, NJ 07306

[email protected] | www.apetan.com



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