*Citrix Admin* *Location can be Charlotte, NC or San Diego, CA*
*Contract* *Job Description:* *Responsibilities:- * · Adhering to SLAs · ITIL Processes awareness and adhering to · Reporting to the Track Lead / Team Lead · Helping team members in case of Issues/Technical Problems · Handling tickets / requests · Troubleshooting technical issues · Ensuring that the processes are adhered to · Understanding of Multi-geo support environment · Responsible for successful completion of Installation, configuration and migration · Ensure maximum uptime according to the SLA · Responsible for building / maintaining a test environment · Improves and maintains customer and employee satisfaction · Implementing new technologies and design changes · Implementing Backup/Restoration Strategy for 24x7 operation support · Applying patches/upgrades to maintain security level · Assist in implementation of Data centre consolidation · Perform H/W & performance monitoring and implement recommendations · Day-to-Day reporting tasks · Vendor co-ordination & followup *Technical Requirements * · Computing or similar subject related degree · Interpersonal sensitivity and customer responsiveness · Excellent spoken and written communication skills · Ability to communicate complex technical contents plainly and simply · CCA Certification is compulsory. · MCP / MCTS/ MCSA/MCSE or MCITP in Windows 2000 or above would be added advantage. · 2-3 years experience in one or more of : W2K/W2k3/W2K8 · Strong system administration skills on Win 200x servers · Usage of remote connectivity tools like Terminal Services, PC Anywhere, etc · Working Knowledge of Active Directory, WINS, DNS · Hardware knowledge and troubleshooting experience · 1-2 years experience on Citrix Metaframe XP or Presentation Server 3.0/4.0/4.5 or XenApp · Administration of Citrix Servers and Farm management. · Citrix load balancing and load management. · Troubleshooting of Web interface (Nfuse Server) and configuration of secure gateway <- Might not be needed in your case. · Resource manager and reports generation. · Experience in Installation manager and publishing applications on Citrix. · User administration and print management on Citrix. · Troubleshooting of Citrix servers and user issues. · Exposure on Citrix licensing. · PNA / ICA client configuration and management. · Suggesting improvements in the design/process · Preparing daily/monthly reports · Preparing the incident report/root cause analysis reports *Soft Skills * · Excellent communication and conversation skills (Verbal and Written) · Good documentation skills · Good working knowledge of MS OFFICE (Including MS Project and Visio) · Should have a great customer handling skills · Able to handle unforeseen situations · High level of acceptance · Can drive HCL’s value and its methodology *Other Skills / Experience * · Citrix Certification *Years of Experience * Total : 2-4 years of experience Relevant: Minimum of 1-2 yr in Citrix Metaframe XP or Presentation Server 3.0/4.0/4.5 or XenApp *Certification requirements * · CCA Certification is compulsory. · MCP / MCTS/ MCSA/MCSE or MCITP in Windows 2000 or above would be added advantage. *Education: * · Bachelors / Masters / Equivalent Thanks *Amanpreet Singh* *Pyramid Consulting, Inc.* *Resource Executive* ------------------------------ *O: **404* *400 1115** E: **[email protected] <[email protected]> Web: **www.pyramidci.com* <http://www.pyramidci.com> [image: cid:[email protected]] *WE FIND HIDDEN TALENT * -- You received this message because you are subscribed to the Google Groups "Vendors" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/vendors. For more options, visit https://groups.google.com/d/optout.
