We have an urgent opening for   *Service Now implementation/ ITIL Engineer
 *and I have sent you a  job description ,Please go through it and let me
know if  you are comfortable with it and also send me your consultant's
updated resume ASAP.



*                Position: Service Now implementation / Senior ITIL
consultant*

*                Location:  NYC, NY*

*                Duration :3-4 Months *

*                Start: ASAP*

*Interview: Phone and Skype*



*Job Description:*



*Responsibilities:*



1.       Drive Service Now implementation

2.       Drive ITIL Process in the organization

3.       Work with Leadership to drive the change and achieve desired goals

4.       Be the change manager for the new implementation of ticket
management system

5.       Present regular status reporting to the leadership on the program

Required Skills:



6.       Having in-depth knowledge of ITIL

7.       Has expertise in implementing and improving process maturity

8.       Knowledge of operation (not just a process consultant)

9.       experience with Service Desk operations vs. call center

10.   Experience of Change management to drive new maturity and process
model in a legacy organization

*If you are interested in the above opening please send me your MS word
resume with the following details.*



·          Full Name              :

·          Contact number     :

·          Email Id                 :

·          Skype id                :

·          Rate Expectation   :

·          Current location     :

·          Relocation             :

·          Citizenship/Visa Status :

·          Availability for Phone Interview :

·          Notice Period             :







*Anupam Amita |* *Technical Recruiter* | *Apetan Consulting LLC*

Tel: 201-285-8031 <201-448-3198> * 107 | Fax: 201-526-6869 | 72 Van

Reipen Avenue # 255 Jersey City, NJ 07306

anu...@apetan.com | www.apetan.com

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