*Role-Cisco Voice/ Contact Center Engineer*

*Duration: 6 Months *

*Location: South San Fransico, CA*

*Interview: At least 2 phone screens and then possible Skype interview *



*The Contact Center Engineer will provide appropriate contact center
engineering talent capable of resolving Contact Center related service
tickets. These may include:*


*1. Incidents*

*2. Issues*

*3. Urgent Business Requests/MACs*

*4. Assistance in resolving open items with Cisco including
troubleshooting, log collection, etc.*

*5. Recommendations for proactive measures to reduce incidents and/or best
practice improvements*



*Experience required:  CUCM, UCCE, CVP, B+S, MediaSense/NIM, etc.*



*Samarth*

*[email protected] <[email protected]>*


*201 620 9700x125*

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