*Role-WebLogic/Middleware Engineer * *Location-Minneapolis, MN*
*Rate : $49* *Phone/ F2F* *local candidates to Minnesota* *POSITION DESCRIPTION:* *Provide operational leadership, support, training, testing for assigned applications which will include Web Application Infrastructure (middleware technologies). Work closely with business sponsors to present standard and/or custom build offerings, as necessary. * *______________________________________________________________________* *POSITION RESPONSIBILITIES:* *· Execute and lead all phases of middleware builds and coordination with contract and MS resources to ensure quality and completion. * *· Provide application technical support consistent with defined service levels for assigned application. * *· Follow MSS-IT standards, procedures and methodologies for project management and system development. * *· Ensure applications operate in accordance with the needs of the business and optimize Medtronic’s investment* *· Build credible relationships across teams to understand functional specifications, as well as confirm support requirements* *· Collaborate to ensure appropriate planning and execution of delivery, cutover, and hypercare activities* *· Govern the following phases of the development life-cycle: design, development/unit testing/, break-fix support of FUT/UAT, hypercare, and support* *· Partner with functional and technical teams to coordinate triage and resolution of issues within defined service levels* *· Perform technical support and system development functions, consistent with defined service levels, for assigned business applications. This includes the ability to:* *o work closely with end-users to identify issues and capture business requirements* *o translate business requirements into system design specifications* *o perform appropriate development and testing activities * *o communicate clearly both verbally and in writing* *o coordinate activities between both end-users, other IT departments and offshore leads * *o Lead troubleshooting initiatives for issues that arise.* *o Resolve complex client technical issues:* *o Isolate and determine root cause of complex technical problems based on client and support center input; work on problems of moderate to difficult scope where analysis of situations or data require an in-depth evaluation of various factors* *o Resolve technical issues escalated from the IT Support Center and other team members* *o Troubleshoot and analyze symptoms related to computer system errors to determine effective resolution of client issue* *o Interact with escalation resources (vendors) to resolve complex technical issues as required* *o Create appropriate documentation as defined by the development methodology* *o Manage ServiceNow bucket* *o Transition & prioritize tickets (daily)* *o Liaison for escalation or sensitive support issues w/ customer* *o Giving direction on actions for complex ticket resolution* *o Interface w/ vendor support* *o All P1/P2s - MI's* *o Ownership w/problem management & coordination w/ Architecture* *· Define and maintain support plans, SLAs, and metrics outlining team performance managing support queues* *· Govern staffing plans and assignments, as well as provide day-to-day direction regarding assigned work and priorities* *· Partner with applications, infrastructure, business and project teams to define processes and procedures to monitor systems, rapidly respond to incident tickets and provide status to management on business impact.* *· Provide leadership during critical management situations and organize support teams towards impact mitigation. This includes facilitating crisis management process and follow-up on issues root cause resolution with corrective / preventive measures.* *· Early engagement in application life cycle process and collaborate with project team in defining business support models consistent with defined overall production / application support strategy and approach.* *· Provides effective change leadership in driving continuous improvements and innovation in the business focus production support area* - *Maintain competency in the technologies related to responsibilities.* *o Manage all phases of middleware builds and coordination with contract and MS resources from initiation to implementation.* *o Manage all phases of Global Portfolio Solutions technical support and coordination.* *Responsible for the following deliverables:* *• Technical design specifications* *• Code Review* *• Support Plans (SLAs, Metrics, Work flow)* *• Applicable SOPs* *• CMDB * *Partnering with key areas:* *• Process Teams (BA)* *• Application Architect* *• Testing Services* *• Technology vendors* *______________________________________________________________________* *BASIC QUALIFICATIONS:* *IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME * *EDUCATION: * - *GED/High School Graduate* *YEARS OF EXPERIENCE: * - *15+ years of experience with a GED/High School Graduate* *· 13+ years of experience with Associate Degree* *· 7+ years of experience with a Bachelor’s Degree* *· 5+ years of experience with a Master’s Degree* *REQUIRED SKILLS:* *_______________________________________________________________* *DESIRED/PREFERRED QUALIFICATIONS * *· Experience with installation, configuration and troubleshooting issues related to web hosting technology. * *· 4+ years Database knowledge. * *· Background in web application technologies. * *· Infrastructure and firewall solid background.* *· Server administration / Database knowledge.* *· Experience in server builds using the following: * *o Apache/IIS/Sun One* *o Tomcat/Weblogic/JBOSS* *· Enterprise Application Platform experience with SunOne, Weblogic, Active Directory, AEM, Apache web server, IIS and Tomcat.* *· GUI Development Tools experience with ASP, JAVA, SQL.* *· Programing Language experience with SQL, XML, C#, .NET, asp.net <http://asp.net>* *· Reporting tools experience with SSRA & SSAS* *· Server experience with Window, Solaris, Unix and Linx* *· Database experience with MSSQL* *· Strong communication skills* *· Strong leadership skills* *· Project management experience* *· Experience in regulated field * *· ITIL v3 Foundation Certification-preferred* *Samarth* *[email protected] <[email protected]>* *201 620 9700x125* -- You received this message because you are subscribed to the Google Groups "Vendors" group. 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