Hi, Please check and let me know.
*TITLE: Infrastructure Analyst* *LOCATION: Yonkers, NY * *Duration: 1 year PAY RATE: $45* *Phone screen then SKYPE* Qualifications: Application implementation, troubleshooting, and support; Application testing; Related clinical or business experience; Bachelor’s degree or equivalent experience. DESCRIPTION: Analyze Web Filtering Data Sets and Consolidate Filters for new Content filtering initiative. Install new applications, new components, and upgrade existing applications. Configure application settings. Provide go-live and rollout support. Support users on new applications, modules, and functionality. Provide application troubleshooting support for the application(s). Resolve the issue, forward it to the correct group for remediation, or elevate it to the vendor if required. Assist with determining how a new system, upgrade, or new component can best meet the needs of the users. Analyze business/clinical needs and requirements. Evaluate the operational workflow that is applied to the system. Create system specifications from user requirements. Create test plans and test new systems, version upgrades, and any system modification. Document all outcomes of testing. Design database queries and create reports utilizing a report-writing tool. Monitor application issues and evaluate issues as they arise. Write and maintain accurate and current documentation regarding application(s) supported by the team. Participate in the maintenance of training materials and disseminate materials to users. Provide timely, effective, and professional customer support on a 24x7 rotating basis. Work with the help desk and support personnel on escalated issues to identify problems and resolve them. Triage network, hardware, or workstation issues as required. Analyze necessary application modifications and work with the appropriate client IT associate or the vendor to coordinate the modification. Act as a liaison to the vendor for client IT or the client. Contact vendor to report escalations and obtain assistance with solving issues. Assist with the coordination of vendor activities including hardware or software installation. Best Regards *Mohit Arora* *[email protected] <[email protected]>* *201-620-9700 * 152 * -- You received this message because you are subscribed to the Google Groups "Vendors" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/vendors. For more options, visit https://groups.google.com/d/optout.
