Hi,

Please check and let me know.


Kindly Mail me at: [email protected]

Title: Salesforce Architect
Location: Los Angeles, CA
Long Term

•    Experience in Salesforce (SFDC) Sales and Service Cloud, application
development, customizing user interfaces & business logic.
•    Full life-cycle software development (SDLC) experience delivering new
products, features, platforms starting from conceptual level, architecture,
database design through maintenance stage in high technology.
•    Gathering requirements from users, system analysis & design, workflow
development, database design, overseeing development, enhancing systems for
future growth, streamlining business processes, system configuration,
evaluating new technologies etc.
•    Collaborating with Product Managers, Finance team, Architects and
DBA’s for implementing new features and application enhancements.
•    The ideal candidate must have working experience as Solution Architect
and UX Specialist.

Resource Requirements:
•    5-6 years of Salesforce experience
•    2+ years of Call Center and Healthcare experience
•    Ability to work onsite at Los Angeles

Project:
•    Architect and design a Salesforce application for a Call Center
(Service Cloud) from scratch.
•    The project will use iterative development methodology and be deployed
in sprints.
•    The project team will include internal and external resources from
Client, other vendors and potentially Salesforce.

The CRM will have to:
•    Integrate with the Client’s Phone system to help identify callers
(Cisco)
•    Store Contact, Case and Activity information related to all calls
•    Perform Case management
•    Integrate with internal and external data sources (web services, batch
integration)
•    Provide state mandated reporting




Thank you!!
Abhishek
[email protected]

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