Hi,

Please check and let me know.




*Voice Engineer USC/GCH/GC-EAD *

*12-18 month contract. *

*Charlotte, NC.*

*phone and (webex if non-local).*




Key Responsibilities & Professional Competencies

·  Directly support the Architecture & Engineering organization for
executing component and solution test and certification functions.

·  Test and evaluate hardware and software to determine efficiency,
reliability and compatibility with existing systems.

·  Provide local software and hardware support requiring complex integrated
configurations in the areas of: SONUS/ACME Session Border Controller,
LAN/WAN, Cisco CUCM, Cisco Unity Connection, and SIP.

·  Develop and write procedures for installation, use and troubleshooting
of Integrated Hardware and Software and prepare instruction manuals and
training guides as assigned.

·  Obtain quotes from vendors for equipment repair or purchase.

·  Assist in the development of project supporting information to include
Bill of Materials (BOMs), cost estimates and equipment placement requests.

·  Manage equipment ordering, shipping, receiving and asset management.

·  Cisco CCNA/CCNP/CCIE/MSFT/VMWARE Collaboration certifications or
equivalent work experience required. * BA or BS in Telecommunications, Data
Communications or Computer Science or related field.

·  5+ Years Cisco VoIP/Microsoft Skype/Lync experience.

·  Strong knowledge of SONUS GSX SBC and SIP & TDM Trunking.

·  Experience with QoS configurations, jitter, diagnosing and tuning QoS
and performing bandwidth analysis.

·  Knowledge of LAN/WAN communications, switches and routers.

·  Knowledge of ISDN, H.323, H248, MGCP,SIP, RTP/RTCP, codecs G.729 & g.711
is required.

·  Experience with configuration and support experience in a complex
multi-layered network environment.

·  Experience with Windows Active Directory

·  Excellent customer service skills including reporting, organization,
written and oral communication and task prioritization.

·  Must be highly motivated and a self-directed individual.

·  Participate in cross-functional teams and ability to work effectively in
a geographically dispersed team.

·  Experience working under tight deadlines and high pressure environment.

·  Excellent troubleshooting and analytical skills.

·  Capable of quickly learning new technologies and procedures, as well as
being willing to train others in procedures mastered as part of
implementations.

·  Cisco CCNA/CCNP/CCIE/MSFT Collaboration certifications or equivalent
work experience required.

Experience with Applications / Software Tools: Cisco CUCM, Cisco Unity
Connection, SONUS SBC, Broadsoft, Cisco Gateways

Technologies: Cisco CUCM, Cisco Unity Connection, CER ,SIP, SONUS SBC,
ACME, Broadsoft, NICE Recording, Voice Gateways, IP Phones


Best Regards

*Mohit Arora*

*[email protected] <[email protected]>*

*201-620-9700 * 152 *

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