Ok,
what about re-running the DEVICE Manager wizard to see if NBU thinks something
changed back in October?
Let it
find the robot / drives again? maybe there is a scsi ID change
somewhere?
Simon
Weaver
Technical Support
Windows Domain Administrator
EADS
Astrium
Tel: 02392-708598
Email: [EMAIL PROTECTED]
-----Original Message-----
From: Barber, Layne (Contractor) [mailto:[EMAIL PROTECTED]
Sent: 04 January 2006 15:04
To: WEAVER, Simon; [email protected]
Subject: RE: [Veritas-bu] DLT drives going downtapes stay in the drives and must be manually ejected. The robot doesn't remove the tapes because it thinks they are not there. It is acting as if the OS is losing communication with the device since robtest's unload command comes back with "device not present".
From: WEAVER, Simon [mailto:[EMAIL PROTECTED]
Sent: Wednesday, January 04, 2006 08:58
To: Barber, Layne (Contractor); [email protected]
Subject: RE: [Veritas-bu] DLT drives going downIF it happens at the end of the job, may be worth checking the robot itself perhaps?Do the tapes STAY in the tape drives when the error appears? In other words, does the Robot manage to REMOVE the tape from the Drive?Simon Weaver
Technical Support
Windows Domain AdministratorEADS Astrium
Tel: 02392-708598Email: [EMAIL PROTECTED]
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