All,
I am having issues mounting a cleaning tape, I have a windows environment, I have plenty of cleanings that on the tape, I also put a new one in the library this morning, trying to clean the tape drive via the GUI and via TP clean results in the same event log error Event Type: Error Event Source: NetBackup Device Manager Event Category: None Event ID: 2703 Date: 5/25/2007 Time: 8:39:59 AM User: N/A Computer: XXXXXXXX Description: Cleaning for drive 13 failed, status = Robotic mount failure I have cycled the services, and all other backups are working just fine. Any ideas? Regards, Steve Bally Systems Engineer Radisys Corp 503-615-1207 - Desk 503-970-6201 - Cell
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