AV not running on the client, tracker has never been running, the problem is quite recent about a month or so. No changes prior to the error.
Regards Sumeeth ________________________________ From: WEAVER, Simon (external) [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 04, 2008 2:07 PM To: Sumeeth Singh (S); VERITAS-BU@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] error 13 file read failed Just in case, if your AV is running during the backup, can u try to turn it off during the backup as a "test" only. Also, make sure TRACKER.exe is not running (Start / Run / MSCONFIG). Has the problem recently started? Any changes made before the problem occurred? Simon ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sumeeth Singh (S) Sent: Tuesday, November 04, 2008 11:29 AM To: WEAVER, Simon (external); VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] error 13 file read failed Win2003 , NBU5.1MP6 Logs show - connection reset by peer, however I don't agree with this as the backup is taking place locally. Regards Sumeeth ________________________________ From: WEAVER, Simon (external) [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 04, 2008 1:20 PM To: Sumeeth Singh (S); VERITAS-BU@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] error 13 file read failed What OS is the Media Server? What version of NBU? What did the logs show? Simon ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sumeeth Singh (S) Sent: Tuesday, November 04, 2008 11:08 AM To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] error 13 file read failed Hi, I have been experiencing intermittent error 13 on the backups of a certain client. The error only occurs when performing full backups. Note that this client is a media server that backs itself up. I have tried all the recommendations as per the detailed troubleshooting for error 13 technote from Symantec, any suggestions? Regards, Sumeeth Singh Telkom SA Ltd ITX Hosting Support : Storage Management * : 012 680 3020 * : 012 680 3299 * : 082 402 8944 * : [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> "As you move up to the level of "success" don't ever forget to send the lift down." ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This e-mail is subject to the Telkom SA electronic communication legal notice, available at : http://www.telkom.co.za/TelkomEMailLegalNotice.PDF ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. --------------------------------------------------------------------- Astrium Limited, Registered in England and Wales No. 2449259 REGISTERED OFFICE:- Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. --------------------------------------------------------------------- Astrium Limited, Registered in England and Wales No. 2449259 REGISTERED OFFICE:- Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
_______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
