What platform is this? If it's Linux, have a look in /var/log/messages around the time of the backup failure for messages from the tape library.
I'm not sure if the old style "media manager" debug logs are still relevant with EMM, but you could try creating the logging directories : /usr/openv/volmgr/debug/reqlib /usr/openv/volmgr/debug/daemon (from memory) Cheers Dean On Thu, Oct 29, 2009 at 6:53 AM, Reynolds, Susan K. < sreynol...@semprautilities.com> wrote: > And again, OS backups to same clients fine: > > 11:42:08.876 [1646662] <2> parse_resource_strings: Parsed message type 17, > version 2, 19 parameters > 11:42:08.876 [1646662] <2> parse_resource_strings: STORAGE 0 > Master_RMAN_Test 14 1048576 > 11:42:08.876 [1646662] <2> parse_resource_strings: Parsed message type 18, > version 0, 4 parameters > 11:42:08.876 [1646662] <2> nbjm_media_request: Job control returned to BPTM > 11:42:08.876 [1646662] <2> drivename_open: Called with Create 1, file > IBM.03592E05.000 > 11:42:08.877 [1646662] <2> drivename_lock: lock established > 11:42:08.877 [1646662] <2> drivename_write: Called with mode 0 > 11:42:08.877 [1646662] <2> send_MDS_msg: MEDIADB 1 217790 S05200 4003438 > *NULL* 14 1256723059 0 0 0 0 0 0 1 10 0 16 1024 0 0 0 > 11:42:08.886 [1646662] <2> bptm media_id_to_monitor: job_id = 3192679 > 11:42:08.886 [1646662] <2> bptm media_id_to_monitor: pDstMediaId = S05200 > 11:42:08.886 [1646662] <2> set_job_details: Sending jobData jobid (3192679) > 11:42:08.886 [1646662] <2> send_structure_data: Index 28 Field > m_szDstMediaID Value <S05200> > 11:42:08.886 [1646662] <2> set_job_details: Done > 11:42:08.887 [1646662] <2> mount_open_media: Waiting for mount of media id > S05200 (copy 1) on server bs-nbma1. > 11:42:08.887 [1646662] <4> create_tpreq_file: symlink to path /dev/rmt1.1 > 11:42:08.888 [1646662] <2> manage_scsi_reserve: SCSI RESERVE > 11:42:08.888 [1646662] <4> expandpath: > /usr/openv/netbackup/db/media/tpreq/drive_IBM.03592E05.000 > 11:42:09.008 [1646662] <2> process_brm_msg: no pending message from bpbrm > 11:52:29.246 [1646662] <2> send_MDS_msg: OP_STATUS 0 217790 bs-nbma1 9 1 0 > 0 0 0 0 0 *NULL* 0 > 11:52:29.260 [1646662] <2> send_operation_error: Decoded status = 9 from 1 > 11:52:29.260 [1646662] <2> set_job_details: Sending Tfile jobid (3192679) > 11:52:29.260 [1646662] <2> set_job_details: LOG 1256755949 16 bptm 1646662 > error requesting media, TpErrno = Robot operation failed > > 11:52:29.260 [1646662] <2> set_job_details: Done > 11:52:29.260 [1646662] <2> db_error_add_to_file: dberrorq.c:midnite = > 1256713200 > 11:52:29.261 [1646662] <16> mount_open_media: error requesting media, > TpErrno = Robot operation failed > 11:52:29.261 [1646662] <4> create_tpreq_file: symlink to path /dev/rmt1.1 > 11:52:29.262 [1646662] <2> manage_scsi_reserve: SCSI RELEASE > 11:52:29.262 [1646662] <2> drivename_write: Called with mode 1 > 11:52:29.262 [1646662] <2> drivename_unlock: unlocked > 11:52:29.262 [1646662] <2> drivename_close: Called > 11:52:29.263 [1646662] <2> set_job_details: Sending Tfile jobid (3192679) > 11:52:29.263 [1646662] <2> set_job_details: LOG 1256755949 8 bptm 1646662 > media id S05200 load operation reported an error > > -----Original Message----- > From: Marianne Van Den Berg [mailto:mvdb...@stortech.co.za] > Sent: Wednesday, October 28, 2009 10:14 AM > To: Reynolds, Susan K. > Subject: RE: [Veritas-bu] SAP backups > > What is the error in bptm log? > > sent from my Nokia E75 > -----Original Message----- > From: Reynolds, Susan K. > Sent: 28/10/2009, 18:40 > To: veritas-bu@mailman.eng.auburn.edu > Subject: [Veritas-bu] SAP backups > > Has anyone encountered a problem where a SAP Agent backup just stalls, > fails to load the tape, freezes the tape and then downs the drive...while > the OS backups have no problem? > > And does anyone have an idea of what may cause this? > _______________________________________________ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu >
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