Also, /var/adm/messages shows :

bash-3.00# tail /var/adm/messages

Feb 11 15:41:40 njbkupmaster last message repeated 1 time

Feb 11 15:41:40 njbkupmaster tldcd[24962]: [ID 406877 daemon.error] TLD(0)
mode_sense ioctl() failed: I/O error

Feb 11 15:41:40 njbkupmaster tldd[24933]: [ID 641686 daemon.notice]
DecodeQuery() Actual status: Unable to sense robotic device

Feb 11 15:41:40 njbkupmaster tldd[24933]: [ID 320639 daemon.error] TLD(0)
unavailable: initialization failed: Unable to sense robotic device

Feb 11 15:43:42 njbkupmaster tldcd[24962]: [ID 623364 daemon.notice] TLD(0)
opening robotic path /dev/sg/c0tw500104f0005859c8l0

Feb 11 15:43:42 njbkupmaster tldcd[24962]: [ID 498531 daemon.error] user
scsi ioctl() failed, may be timeout, errno = 5, I/O error

Feb 11 15:43:42 njbkupmaster last message repeated 1 time

Feb 11 15:43:42 njbkupmaster tldcd[24962]: [ID 406877 daemon.error] TLD(0)
mode_sense ioctl() failed: I/O error

Feb 11 15:43:42 njbkupmaster tldd[24933]: [ID 641686 daemon.notice]
DecodeQuery() Actual status: Unable to sense robotic device

Feb 11 15:43:42 njbkupmaster tldd[24933]: [ID 320639 daemon.error] TLD(0)
unavailable: initialization failed: Unable to sense robotic device




On Thu, Feb 11, 2010 at 3:42 PM, Dushyant Mehta <scorpio21...@gmail.com>wrote:

> Scott,
>
> we have 2 dual port hba's and of the hba can see the robot properly..See
> this:
>
> bash-3.00# fcinfo hba-port
>
> HBA Port WWN: 10000000c9517ec6
>
>         OS Device Name: /dev/cfg/c2
>
>         Manufacturer: Emulex
>
>         Model: LP10000
>
>         Firmware Version: 1.92a1
>
>         FCode/BIOS Version: 1.50a9
>
>         Type: N-port
>
>         State: online
>
>         Supported Speeds: 1Gb 2Gb
>
>         Current Speed: 2Gb
>
>         Node WWN: 20000000c9517ec6
>
> *HBA Port WWN: 10000000c9596c56*
>
>       *  OS Device Name: /dev/cfg/c3*
>
>         Manufacturer: Emulex
>
>         Model: LP10000
>
>         Firmware Version: 1.92a1
>
>         FCode/BIOS Version: 1.50a9
>
>         Type: N-port
>
>         State: online
>
>         Supported Speeds: 1Gb 2Gb
>
>         Current Speed: 2Gb
>
>         Node WWN: 20000000c9596c56
>
> HBA Port WWN: 10000000c95ede57
>
>         OS Device Name: /dev/cfg/c6
>
>         Manufacturer: Emulex
>
>         Model: LP10000
>
>         Firmware Version: 1.92a1
>
>         FCode/BIOS Version: 1.50a9
>
>         Type: N-port
>
>         State: online
>
>         Supported Speeds: 1Gb 2Gb
>
>         Current Speed: 2Gb
>
>         Node WWN: 20000000c95ede57
>
> HBA Port WWN: 10000000c95ee0be
>
>         OS Device Name: /dev/cfg/c5
>
>         Manufacturer: Emulex
>
>         Model: LP10000
>
>         Firmware Version: 1.92a1
>
>         FCode/BIOS Version: 1.50a9
>
>         Type: N-port
>
>         State: online
>
>         Supported Speeds: 1Gb 2Gb
>
>         Current Speed: 2Gb
>
>         Node WWN: 20000000c95ee0be
>
>  *From the HBA :*
>
> emlxadm> get_dev_list
>
>  -----------------------------------------------
>
> Device 0:
>
> Dtype: 0
>
> FC4_type[proto]: 0x00000100, 0x00000000, 0x00000000, 0x00000000,
> 0x00000000, 0x00000000, 0x00000000, 0x00000000
>
> State: Logged_In
>
>  D_id: 615813
>
>  LILP: 0
>
>  Hard Addr: 0
>
>  WWPN: 500104f0005859d1
>
>  WWNN: 500104f0005859d0
>
> -----------------------------------------------
>
> Device 1:
>
> Dtype: 0
>
> FC4_type[proto]: 0x00000100, 0x00000000, 0x00000000, 0x00000000,
> 0x00000000, 0x00000000, 0x00000000, 0x00000000
>
> State: Logged_In
>
> D_id: 615913
>
> LILP: 0
>
> Hard Addr: 0
>
> WWPN: 500104f0005859db
>
> WWNN: 500104f0005859d9
>
>  -----------------------------------------------
>
> Device 2:
>
> Dtype: 0
>
> FC4_type[proto]: 0x00000000, 0x00000000, 0x00000000, 0x00000000,
> 0x00000000, 0x00000000, 0x00000000, 0x00000000
>
> *State: Logged_In*
>
> D_id: 615c13
>
> LILP: 0
>
> Hard Addr: 0
>
> *WWPN: 500104f0005859c8*
>
>  WWNN: 500104f0005859c7
>
>  -----------------------------------------------
>
> Device 3:
>
> Dtype: 0
>
> FC4_type[proto]: 0x00000100, 0x00000000, 0x00000000, 0x00000000,
> 0x00000000, 0x00000000, 0x00000000, 0x00000000
>
> State: Logged_In
>
>  D_id: 615d13
>
> LILP: 0
>
> Hard Addr: 0
>
> WWPN: 500104f0005859d4
>
> WWNN: 500104f0005859d3
> ---------------------------------------------------
>
> HBA sees the robot and the state is logged in. That means there is no issue
> with the HBA.
>
>
>
>
> On Thu, Feb 11, 2010 at 3:32 PM, Chapman, Scott <scott.chap...@icbc.com>wrote:
>
>>  You aren’t going to see anything with sgscan unless cfgadm –al sees the
>> changer and the tape.  I would work more with SUN to confirm there is
>> nothing wrong with the HBA…maybe try a diff HBA port.
>>
>>
>>
>> *Scott Chapman*
>>
>> Senior Technical Specialist
>>
>> Storage and Database Administration
>>
>> ICBC - Victoria
>>
>> Ph:  250.414.7650  Cell:  250.213.9295
>>
>> *From:* veritas-bu-boun...@mailman.eng.auburn.edu [mailto:
>> veritas-bu-boun...@mailman.eng.auburn.edu] *On Behalf Of *Dushyant Mehta
>> *Sent:* Thursday, February 11, 2010 12:18 PM
>>
>> *To:* veritas-bu@mailman.eng.auburn.edu
>> *Subject:* [Veritas-bu] Robot disappeared from OS
>>
>>
>>
>> All,
>>
>>
>> We have STK L180 tape library connected to a Solaris 10 master/media
>> server.Until 3 days back we were able to see tape drives and robots  and now
>> the robot has disappeared.  Initially when we were seeing the robot, we were
>> not able to configure it in netbackup. when we did a scan -changer on that
>> robot it used to report "0" drives and "0" slots whereas the library has 6
>> drives and 84 slots. To fix that problem Symantec suggested rebuilding the
>> sg driver and told me to remove everything from /dev/rmt/*cbn and /dev/sg
>> directories. After doing that and rebooting the master with a
>> reconfiguration we lost the robot.
>>
>> Everything is connected to McData switch and on the switch side I see all
>> the ports logging in without any error.However when i run cfgadm -al it
>> shows this for the robot wwn :
>>
>> c3::500104f0005859c8        unavailable      connected     configured
>> failed
>>
>> I have been working with Symantec and Sun and both are unable to identify
>> the problem.
>>
>> I have tried resetting hba, resetting the robot, rebooting the complete
>> library etc but still sgscan and scan -changer does not show the robot.
>>
>> I have 2 questions :
>>
>> 1) When the robot does not report on correct info in scan -changer
>> command, what can be the issue ?
>> 2) What can we do to see the robot back ?
>>
>> We are on NBU 6.0 MP6, with Solaris 10 on master, Emulex HBA, Mc Data
>> Switch, STK L180 tape library.
>>
>> Thanks,
>>
>> Dushyant Mehta
>>
>>   ------------------------------
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>>
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>
>
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