Hello Kevin, Which model of tape drives are you using? Which model of tape carts are you using? How old are the tape drives? How old are the tape carts? What messages are you seeing in bptm for the tape? You might have to search back a bit from the freezing to find the reason that netbackup is reporting for the freezing.
Are you using encryption? Are you sharing the tape drives between media servers? If you use the web interface to the tape library, can you see any errors for the tape drives or the library that match up with these problems? len From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Baumann, Kevin Sent: Monday, April 19, 2010 12:55 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] Odd issues All, I have been seeing some odd behavior in my backup environment - OS Linux, NB Version 6.5.5, IBM 3584 tape library. I have a master server with 6 media servers and media is getting frozen fairly often. I can unfreeze it and it will be used and have no problems, but then another random tape can get frozen. The issue though is not specific to one media server or tape or tape drive. I have had IBM come in and do a health check on the system and they say there are no issues with the library. I do have a case open with Symantec, but I was curious if anyone else has seen this issue (or at least something similar to it). Thanks. -Kevin
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