To anyone that has netbackup and SEP and configure the network threat protection... The result of the combination of network threat protection and netbackup is error 24.
http://www.symantec.com/docs/TECH103087 Symantec Endpoint Release Update 6 Maintenance Patch 3 (RU6 MP3) Symantec NetBackup communications lost when Symantec Endpoint Protection is installed Fix ID: 2114674 Symptom: Network communications are lost when a client running Symantec Endpoint Protection is connected to a Netbackup media server, and the server is under high load (e.g. multiple jobs running). Solution: The Teefer2 driver was optimized to avoid a FIFO queue bottleneck when processing SMB2 packets. And the patch http://www.symantec.com/docs/TECH134914 stefanos -----Original Message----- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Thursday, March 31, 2011 5:56 PM To: Alley, Chris Cc: VERITAS-BU@mailman.eng.auburn.edu; Len Boyle Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hello, Has anyone found any solution or workaround to this problem yet? Justin. On Mon, 28 Mar 2011, Justin Piszcz wrote: > Hi, > > I've tried the same things as Chris, when the clients are 1gb and the > media servers are 10gb, windows servers do seem to error with 24 quite > often whereas other clients (Linux) remain unaffected. > > Justin. > > On Sun, 27 Mar 2011, Alley, Chris wrote: > >> Yeah, one of the servers we changed so that the tcpip offload >> features were disabled, sadly that did not fix the problem. I will >> see if there are any updated drivers, however it seems odd that this >> problem only happens when backing up to our servers attached with >> 10gb cards. The clients are all on 1gb. >> >> Chris Alley, MCSE >> Sr. Data Protection Administrator >> Kforce Technology Services >> 813-552-1388 >> www.kforce.com >> >> Great People = Great >> ResultsR >> >> >> >> Confidentiality Notice: This email message, including any >> attachments, is for the sole use of the intended recipient(s) and may >> contain confidential and/or privileged information. Any unauthorized >> review, use, disclosure or distribution is prohibited. If you are >> not the intended recipient, please contact the sender by reply email and destroy all copies of the original. >> >> >> -----Original Message----- >> From: Len Boyle [mailto:len.bo...@sas.com] >> Sent: Sunday, March 27, 2011 9:22 PM >> To: Alley, Chris; Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu >> Subject: RE: [Veritas-bu] Help with status 24's on windows clients >> >> Check the nic drivers and the new tcpip offload features in windows server. >> You might have to go to the nic oem's web site vs using microsoft's >> or the server oem drivers. >> >> len >> >> >> >> -----Original Message----- >> From: veritas-bu-boun...@mailman.eng.auburn.edu >> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of >> Alley, Chris >> Sent: Sunday, March 27, 2011 6:12 PM >> To: Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu >> Subject: Re: [Veritas-bu] Help with status 24's on windows clients >> >> I have been getting a bunch of 24 errors as well. We have an ongoing >> ticket with Symantec on the issue. It SEEMS to be related to our >> newer servers that are connected to our 10gb network. Our Exchange >> backups seemed to suffer the most from these errors and we actually >> have had to limit those to our servers connected to the 1gb network. >> There are no firewalls involved, and our Network guys are seeing >> nothing on the network to indicate a problem. If anyone else has >> suggestions, I would love to hear them. >> >> Chris Alley >> Sr. Data Protection Administrator >> Kforce Technology Services >> www.kforce.com >> >> Great People = Great >> ResultsR >> >> >> >> Confidentiality Notice: This email message, including any >> attachments, is for the sole use of the intended recipient(s) and may >> contain confidential and/or privileged information. Any unauthorized >> review, use, disclosure or distribution is prohibited. If you are >> not the intended recipient, please contact the sender by reply email and destroy all copies of the original. >> >> -----Original Message----- >> From: veritas-bu-boun...@mailman.eng.auburn.edu >> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of >> Justin Piszcz >> Sent: Friday, March 25, 2011 1:40 PM >> To: VERITAS-BU@mailman.eng.auburn.edu >> Subject: Re: [Veritas-bu] Help with status 24's on windows clients >> >> Hi, >> >> error 24 is tricky, its usually due to firewalls or >> router/traffic/network problems, you can get the network analyzer via >> symantec web support and have them analyze your network from the >> master/media server(s) <-> to the client and that may help to figure out what is going on. >> >> please keep me in the loop too because I see this on occasion but >> only with windows hosts and not with linux/other clients, thanks. >> >> Justin. >> >> >> On Fri, 25 Mar 2011, deasnutz wrote: >> >>> hello! >>> Getting intermittent status 24 errors on windows clients >>> only...master is 7.1, media and clients are 7.0.1. Master is behind >>> firewall, is win2k8, media are linux. >>> >>> Anyone? >>> >>> Thanks! >>> >>> +------------------------------------------------------------------- >>> +-- >>> +- >>> |This was sent by kevin.cor...@apollogrp.edu via Backup Central. >>> |Forward SPAM to ab...@backupcentral.com. >>> +------------------------------------------------------------------- >>> +-- >>> +- >>> >>> >>> _______________________________________________ >>> Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu >>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu >>> >> _______________________________________________ >> Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu >> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu >> _______________________________________________ >> Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu >> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu >> > _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu