Hi Sumeeth, I can mount in Robest but i'm fairly sure this won't be reflected in Netbackup
Master is Solaris 9 and HP-UX11.11 for Media After 30 minute timeout i'm getting this information reported in GUI 27-Jul-2011 14:26:29 - Error bptm (pid=7272) error requesting media, TpErrno = Robot operation failed 27-Jul-2011 14:26:29 - Warning bptm (pid=7272) media id 500 load operation reported an error 27-Jul-2011 14:26:30 - current media 500 complete, requesting next media Any Mike Ketley Mobile: +44 (0)7779 570 335 ________________________________ From: Sumeeth Singh (S) [mailto:singh...@telkom.co.za] Sent: 27 July 2011 14:40 To: Ketley, Michael; VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: RE: [Veritas-bu] Tapes mounting in ACSLS but not Netbackup Hi Michael, Have you tried moving a tape in manually from robtest and see if it reflects in activity monitor or vmoprcmd.. What OS's are your masters and medias? Regards, Sumeeth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Ketley, Michael Sent: 27 July 2011 03:36 PM To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] Tapes mounting in ACSLS but not Netbackup Wonder if anyone can help or point me in the right direction. My issue is a media server and tape library (using acsls) with firewall between. I initially had a problem with drives being in AVR state but added ACS_TCP_RPCSERVICE to vm.conf on the media server and drives are now ACS state. When i initiate a backup i can see the job which sits in a mounting state in Netbackup, however, the tape itself is mounted in the drive in ACSLS. Running a vmoprcmd shows nothing in the drive. Although i'm sure at one stage i've seen it pick up the mount in vmoprcmd but not in the GUI. I guess this is a communications error but i'm stumped, can't see anything meaningful in logs. Any advice or troubleshooting would be appreciated. Master and Media are 6.5.6 Mike NOTICE AND DISCLAIMER This e-mail (including any attachments) is intended for the above-named person(s). If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose. We may monitor all incoming and outgoing emails in line with current legislation. We have taken steps to ensure that this email and attachments are free from any virus, but it remains your responsibility to ensure that viruses do not adversely affect you. Everything Everywhere Limited Registered in England and Wales Company Registered Number: 02382161 Registered Office Address: Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This e-mail is subject to the Telkom SA electronic communication legal notice, available at : http://www.telkom.co.za/TelkomEMailLegalNotice.PDF ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE AND DISCLAIMER This e-mail (including any attachments) is intended for the above-named person(s). If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose. We may monitor all incoming and outgoing emails in line with current legislation. We have taken steps to ensure that this email and attachments are free from any virus, but it remains your responsibility to ensure that viruses do not adversely affect you. Everything Everywhere Limited Registered in England and Wales Company Registered Number: 02382161 Registered Office Address: Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW
_______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
